Roxana Maria Visan

Brand Development Manager for Muze Hotels & General Manager for Muze Dusseldorf at MUZE Hotels (BrownHouse Management GmbH)
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Contact Information
us****@****om
(386) 825-5501
Location
Düsseldorf, North Rhine-Westphalia, Germany, DE
Languages
  • Română Native or bilingual proficiency
  • Engleză Professional working proficiency
Skills

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Credentials

  • Manager in activitatea de turism
    CEDES Cercetare - Dezvoltare
    Oct, 2013
    - Oct, 2024
  • European Language Portofolio
    Centrul de Limbi Straine- Universitatea din Bucuresti
    Apr, 2009
    - Oct, 2024

Experience

  • MUZE Hotels (BrownHouse Management GmbH)
    • Brand Development Manager for Muze Hotels & General Manager for Muze Dusseldorf
      • Jun 2023 - Present
  • Moxy Bucharest Old Town
    • Romania
    • Hospitality
    • 1 - 100 Employee
    • General Manager - Captain at Moxy by Marriott Bucharest Old Town
      • Jan 2020 - Present
  • COURTYARD BUCHAREST FLOREASCA
    • Romania
    • Hospitality
    • 1 - 100 Employee
    • Cluster General Manager at Courtyard by Marriott Bucharest Floreasca
      • Oct 2020 - Dec 2021
  • Millennium Tour
    • Travel Arrangements
    • 1 - 100 Employee
    • Hotel General Manager at Orhideea Resudence&Spa
      • Mar 2019 - Jan 2020
  • Memento Hotels by Memento Group Holding BV
    • 1 - 100 Employee
    • Hotel General Manager
      • Mar 2018 - Mar 2019

      I have developed strong partnerships with both our international partners and local providers and I have improved the financial achievement of the hotel. I have increased the position on market and the online reputation on Tripadvisor, Facebook. During one-year project, the main activity can be resumed as: - Development of business strategies of the company, including establishing policies, goals and mission statements of each department in partnership with division managers. - Lead and motivate subordinates. - Oversee all operations and business activities of the hotel. - Review financial and non-financial reports to devise solutions or improvements. - Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders. - Analyse problematic situations and occurrences and provide solutions to ensure company survival and growth. - Maintain a deep knowledge of the markets and industry of the company. Memento Hotels by Memento Group Holding BV, Corfu, Greece Show less

  • Fundatia pentru Sanatate Orhideea Spa
    • Romania
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Marketing Manager at Orhideea Spa
      • Feb 2012 - Mar 2018

      I have developed Orhideea Spa brand and I have grown it up into a reference brand in the spa field; in my last year at Orhideea I launched the new site of the Group brands and the new domain Orhideea Sport. As Marketing manager: - I was setting the marketing strategy with the CEO; - I was responsible for implementation, monitoring and reporting the marketing campaigns; - I was monitoring and updating the site; - Management of new sites development; - Coordinating the activities of Social Media and SEO, coordination of PR Show less

    • Hotel Manager at Orhideea Residence & Spa
      • Feb 2012 - Mar 2018

      In the role of Hotel Manager, I was responsible for the day-to-day management of the hotel and its staff. I was also commercially accountable for budgeting and financial management, planning and organised all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping. As a Hotel Manager, the main activity can be resumed as: - plan and organise accommodation and other hotel services; - promote and market the business; - manage budgets and financial plans and control expenditure; - maintain statistical and financial records and KPI’s; - set and achieve sales and profit targets; - analyse sales figures and devise market and revenue management strategies; - recruit, train and monitor staff; - plan work schedules for individuals and teams; - meet and greet customers; - deal with customer complaints and comments; - address problems and troubleshoot accordingly; - supervise maintenance, supplies, renovations and furnishings; - deal with contractors and suppliers. Operational Management- Orhideea Spa I was responsible for day-today management of the following departments & staff: reception, reservation, wellness (fitness, swimming pool), bar, cleaning and laundry. I worked closely with the Spa Manager (spa department) and I took her responsibilities in her absence. Management of the monthly activity reports. Management with the suppliers. HR and administrative task. Show less

  • Ficosota Syntez
    • Bulgaria
    • Consumer Goods
    • Manager Assistant
      • Aug 2008 - Feb 2012

      Administrative activities: statements, contracts management with Local Key Accounts, participating in contract negotiations for administrative procurement. Administrative tasks regarding the staff. Reporting tasks: administrative, market research, revenue forecasting. Relationship management with banks. Administrative activities: statements, contracts management with Local Key Accounts, participating in contract negotiations for administrative procurement. Administrative tasks regarding the staff. Reporting tasks: administrative, market research, revenue forecasting. Relationship management with banks.

Education

  • Universitatea din București
    Master's degree, Administratie si Politici Publice in Uniunea Europeana
    2010 - 2012
  • Universitatea din Bucuresti
    Licentiate degree, Administrație publică
    2007 - 2010
  • Liceul Teoretic "Mihai Eminescu"
    Bacalaureat, Chimie - Biologie
    2003 - 2007

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