Roxana Leiva
Direct Account Manager - Team Lead at isolved- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Katie Shields
I had the pleasure of managing Roxy during my time at isolved, and I saw her completely transform during that time. Her recent experience was in working with net new clients, but she had to take a different approach in her role at isolved working with existing clients. Roxy consistently asked for feedback, as she was and is incredibly motivated to be a top producer. When feedback was given, she quickly applied it and held herself accountable to remaining consistent so each coaching session was on something new, allowing her to continue to build on her knowledge and skills. Not only that, her teammates loved working with her. She spoke up often in team meetings, sharing valuable insight that she had gained through her own experiences. Roxy always remained positive, despite a lot of obstacles being thrown her way. By the time I was moved to manage a different team, Roxy was the highest producer within her segment. Considering her drive, her persistence, her hunger for feedback and ability to quickly apply it, her positivity, and her team contributions, I would absolutely recommend Roxy. Any company would be lucky to have her as an employee!
Amber Thevenet
Roxana is the complete package. She’s compassionate, hardworking, and anyone who has the privilege to work along side her knows and understands why her clients love her so much. I’ve had the honor to work beside her for two years and she has taught me so much both personally and professionally. I’m honored our paths have crossed and look forward to watching her succeed.
Katie Shields
I had the pleasure of managing Roxy during my time at isolved, and I saw her completely transform during that time. Her recent experience was in working with net new clients, but she had to take a different approach in her role at isolved working with existing clients. Roxy consistently asked for feedback, as she was and is incredibly motivated to be a top producer. When feedback was given, she quickly applied it and held herself accountable to remaining consistent so each coaching session was on something new, allowing her to continue to build on her knowledge and skills. Not only that, her teammates loved working with her. She spoke up often in team meetings, sharing valuable insight that she had gained through her own experiences. Roxy always remained positive, despite a lot of obstacles being thrown her way. By the time I was moved to manage a different team, Roxy was the highest producer within her segment. Considering her drive, her persistence, her hunger for feedback and ability to quickly apply it, her positivity, and her team contributions, I would absolutely recommend Roxy. Any company would be lucky to have her as an employee!
Amber Thevenet
Roxana is the complete package. She’s compassionate, hardworking, and anyone who has the privilege to work along side her knows and understands why her clients love her so much. I’ve had the honor to work beside her for two years and she has taught me so much both personally and professionally. I’m honored our paths have crossed and look forward to watching her succeed.
Katie Shields
I had the pleasure of managing Roxy during my time at isolved, and I saw her completely transform during that time. Her recent experience was in working with net new clients, but she had to take a different approach in her role at isolved working with existing clients. Roxy consistently asked for feedback, as she was and is incredibly motivated to be a top producer. When feedback was given, she quickly applied it and held herself accountable to remaining consistent so each coaching session was on something new, allowing her to continue to build on her knowledge and skills. Not only that, her teammates loved working with her. She spoke up often in team meetings, sharing valuable insight that she had gained through her own experiences. Roxy always remained positive, despite a lot of obstacles being thrown her way. By the time I was moved to manage a different team, Roxy was the highest producer within her segment. Considering her drive, her persistence, her hunger for feedback and ability to quickly apply it, her positivity, and her team contributions, I would absolutely recommend Roxy. Any company would be lucky to have her as an employee!
Amber Thevenet
Roxana is the complete package. She’s compassionate, hardworking, and anyone who has the privilege to work along side her knows and understands why her clients love her so much. I’ve had the honor to work beside her for two years and she has taught me so much both personally and professionally. I’m honored our paths have crossed and look forward to watching her succeed.
Katie Shields
I had the pleasure of managing Roxy during my time at isolved, and I saw her completely transform during that time. Her recent experience was in working with net new clients, but she had to take a different approach in her role at isolved working with existing clients. Roxy consistently asked for feedback, as she was and is incredibly motivated to be a top producer. When feedback was given, she quickly applied it and held herself accountable to remaining consistent so each coaching session was on something new, allowing her to continue to build on her knowledge and skills. Not only that, her teammates loved working with her. She spoke up often in team meetings, sharing valuable insight that she had gained through her own experiences. Roxy always remained positive, despite a lot of obstacles being thrown her way. By the time I was moved to manage a different team, Roxy was the highest producer within her segment. Considering her drive, her persistence, her hunger for feedback and ability to quickly apply it, her positivity, and her team contributions, I would absolutely recommend Roxy. Any company would be lucky to have her as an employee!
Amber Thevenet
Roxana is the complete package. She’s compassionate, hardworking, and anyone who has the privilege to work along side her knows and understands why her clients love her so much. I’ve had the honor to work beside her for two years and she has taught me so much both personally and professionally. I’m honored our paths have crossed and look forward to watching her succeed.
Credentials
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Communicating Across Cultures
LinkedInFeb, 2021- Nov, 2024 -
Communicating about Culturally Sensitive Issues
LinkedInFeb, 2021- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInFeb, 2021- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInFeb, 2021- Nov, 2024 -
Skills for Inclusive Conversations
LinkedInFeb, 2021- Nov, 2024 -
Unconscious Bias
LinkedInFeb, 2021- Nov, 2024
Experience
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isolved
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United States
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Software Development
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700 & Above Employee
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Direct Account Manager - Team Lead
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Feb 2021 - Present
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Paycor
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United States
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Software Development
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700 & Above Employee
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Major Market Sales Executive
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Mar 2020 - Oct 2020
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ConnectPay Payroll Services
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United States
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Financial Services
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1 - 100 Employee
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Sales Executive
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Jul 2019 - Dec 2019
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Sage
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United Kingdom
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Software Development
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700 & Above Employee
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Sales Manager
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Jul 2018 - Apr 2019
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Inside Sales Account Executive
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Nov 2016 - Jul 2018
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Keller Williams Realty, Inc.
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United States
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Real Estate
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700 & Above Employee
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Licensed Real Estate Professional
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Mar 2014 - Oct 2016
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Sage
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United Kingdom
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Software Development
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700 & Above Employee
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Sales Manager, Merchant Services
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Dec 2010 - Mar 2014
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ADP
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United States
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Human Resources Services
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700 & Above Employee
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Senior Implementation Consultant
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Dec 2003 - Feb 2010
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Applica Consumer Products
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Miami, Florida
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Business Development Manager
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Jul 1993 - Apr 2003
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Education
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Gold Coast School
Real Estate, Real Estate -
MEDDIC Academy
Introduction to MEDDIC -
MEDDIC Academy
Standard MEDDIC