Rowena Marie Merka
CUstomer Service-Order Placer at CNM Solutions- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
CNM BPO Solutions
-
Philippines
-
Outsourcing and Offshoring Consulting
-
1 - 100 Employee
-
CUstomer Service-Order Placer
-
Aug 2018 - Present
Responsible for calling Merchants and place the order via phone. Ensure the correctness of the items being placed, the amount being paid, and the time of delivery Responsible for calling Merchants and place the order via phone. Ensure the correctness of the items being placed, the amount being paid, and the time of delivery
-
-
-
Links 360 Business Support
-
Davao, Davao Region, Philippines
-
Lead Generation
-
Oct 2017 - Jul 2018
Find potential clients and set up an appointment for the sales team. Find potential clients and set up an appointment for the sales team.
-
-
-
Teleperformance
-
France
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Customer Service Representative
-
Sep 2016 - May 2017
Acts as liaison between customers and companies. Assists with complaints, order, error, accounts queries, billing, cancellation and other queries. Answer incoming calls regarding billing issues, product problems, service questions and general client concerns. Acts as liaison between customers and companies. Assists with complaints, order, error, accounts queries, billing, cancellation and other queries. Answer incoming calls regarding billing issues, product problems, service questions and general client concerns.
-
-
-
USPD-Savings and Credit Cooperative
-
Davao del Sur, Davao Region, Philippines
-
Accounts Officer
-
Jun 2012 - Oct 2015
Evaluates the loan application and documentation by confirming credit worthiness. Process loan releases and completes the loan contract. Monitors loan accounts of members and maintain payment records. Evaluates the loan application and documentation by confirming credit worthiness. Process loan releases and completes the loan contract. Monitors loan accounts of members and maintain payment records.
-
-
-
MSU-IIT Multipurpose Cooperative
-
Davao, Davao Region, Philippines
-
Bank Teller
-
Nov 2008 - Oct 2010
Responsible and accountable for the management of cash deposits, withdrawals, payments and disbursement. Ensure authenticity of checks and bills received from depositors. Responsible and accountable for the management of cash deposits, withdrawals, payments and disbursement. Ensure authenticity of checks and bills received from depositors.
-
-
-
Rd Pawnshop
-
Philippines
-
Retail
-
1 - 100 Employee
-
Bookkeeper
-
Mar 2001 - Nov 2008
Responsible for the recording of the transactions of the branch, controls and approves cash disbursement. Prepares monthly reports Responsible for the recording of the transactions of the branch, controls and approves cash disbursement. Prepares monthly reports
-
-
Education
-
Mindanao State University-Iligan Institute of Technology
Bachelor of Science in Business Administration, Economics