Rowena Ehrman
Specialist lll in Regulated Industry Services @ Oklahoma Insurance Department. at Oklahoma Insurance Department- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Talking to Customers
LinkedInNov, 2022- Sep, 2024
Experience
-
Oklahoma Insurance Department
-
United States
-
Government Administration
-
1 - 100 Employee
-
Specialist lll in Regulated Industry Services @ Oklahoma Insurance Department.
-
Aug 2021 - Present
-
-
-
-
Licensing Administrator
-
Feb 2017 - Aug 2021
Assisting Agents and Business Entities to apply or maintain Insurance licenses in the State of Oklahoma. Assisting Agents and Business Entities to apply or maintain Insurance licenses in the State of Oklahoma.
-
-
-
The Hartford
-
United States
-
Financial Services
-
700 & Above Employee
-
Customer Service
-
Apr 2015 - Nov 2016
-
-
-
Hertz
-
United States
-
Travel Arrangements
-
700 & Above Employee
-
Team Performance Leader
-
Jul 2006 - Jan 2015
Managed multiple customer service teams for high profile clients and organizations. Supervised up to 30 representatives. Focus on quality, efficiency, and outstanding customer service. Managed multiple customer service teams for high profile clients and organizations. Supervised up to 30 representatives. Focus on quality, efficiency, and outstanding customer service.
-
-
-
AOL
-
Broadcast Media Production and Distribution
-
Customer Service Supervisor
-
Nov 1998 - Jan 2006
Supervised customer service teams in Billing services and Retention. Focus on quality, performance, and efficiency. Supervised customer service teams in Billing services and Retention. Focus on quality, performance, and efficiency.
-
-
Education
-
2018 - 2023
NAIC
Professional in Insurance Regulation, Insurance Regulation -
1992 -
LOMA Life Office Management Association
Insurance, Insurance -
HIAA
Insurance, A -
NAIC
APIR, Insurance -
Piedmont High School
-
Six Sigma Yellow Belt
-
Steven Covey Leadership Workshop
Community
