Experience

Get Lighthouse

• United States
• Software Development
• 1 - 100 Employee

• Virtual Assistant

  • Jan 2015 - Present

  A rewarding career where I can share my skills as a virtual assistant to a CEO whose mission and vision is to help other managers grow alongside their team members, building stronger relationships, and better one-on-ones. A rewarding career where I can share my skills as a virtual assistant to a CEO whose mission and vision is to help other managers grow alongside their team members, building stronger relationships, and better one-on-ones.



Caring

• United States
• Information Services
• 100 - 200 Employee

• Transcriber

  • May 2013 - Present

  As a transcriber, we process calls and transcribe them into reviews. These are in turn posted in the website giving our consumers first-hand information about senior care providers and their services.

• Data Collection Specialist

  • Jul 2019 - Aug 2019

  With adept knowledge in senior living communities, I gather information that would be used for the website, Caring.com. High degree of accuracy, product knowledge and research skills are needed for this short-term project.

• Customer Support Backline Team

  • May 2015 - May 2016

  Caring.com providers caregivers in need of housing or care services with referrals to resources in their area. We call those customers 30 days after the referral and find out how the referral went.

• Phone Review Specialist

  • May 2014 - Apr 2016

  This project is a combination of telemarketing or phone-based customer service and good writing skills. We call consumers who have indicated some level of experience with assisted living communities and home care services for seniors. We engage with them and make them comfortable so that they would freely share their experience with senior living communities, i.e., about their services and amenities.



NATUREAL

• United States
• Wellness and Fitness Services

• Shopify coding and product review

  • Sep 2018 - Sep 2018



Quicktrans Inc

• Medical Transcription QA

  • Jan 2010 - Aug 2013



Teletech Cainta

• CSR/TSR

  • Nov 2012 - Mar 2013



The DVCC

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Transcriptionist

  • 2013 - 2013

• Transcriptionist

  • 2013 - 2013