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Experience

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Head Wineologist
      • Oct 2022 - Present
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager for the Reserve Cellar & Retail Development
      • Dec 2021 - Oct 2022
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Client Development Executive
      • Sep 2019 - Dec 2021

      - Proactive and strategically effective activity to deliver the business outcomes - Working collaboratively with other stakeholders to ensure a coordinated and focused approach - Working to an agreed development plan targeted to optimise the commercial outcomes - Working persistently and tenaciously to the development plan - Tracking the efficacy of BD activity and adjusting to improve impact - Using existing and innovative communication methods and interpersonal skills to secure the outcomes - Focus on strengthening the existing membership value and growing the membership - Securing sales in known and new market sectors - Identifying the market expectations and tailoring the offerings to satisfy those expectations (developing product offerings (experiences) in response to customer expectations ) - Developing networks of potential and sustainable value to the Club

    • Australia
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Wedding & Events Manager
      • May 2017 - Nov 2017

      Weddings & Events Weddings & Events

    • Australia
    • Higher Education
    • 700 & Above Employee
    • QUT Precincts Operations
      • Jan 2016 - Apr 2017

      Leading the customer services function across varied 7 event spaces. Staffing and coordinating all simultaneous events, ensuring flawless customer experiences that delight corporate, private & govermnment clients. Critical competence in the following: · Project management · People management & leadership · Logistical and operational management · Events management · Performance management · Staff training and development · Emotional intelligence Leading the customer services function across varied 7 event spaces. Staffing and coordinating all simultaneous events, ensuring flawless customer experiences that delight corporate, private & govermnment clients. Critical competence in the following: · Project management · People management & leadership · Logistical and operational management · Events management · Performance management · Staff training and development · Emotional intelligence

    • Australia
    • Retail
    • 1 - 100 Employee
    • Sales Executive
      • Jan 2012 - Dec 2015

      • Retail sales consultant of high-end kitchen and home brand appliances • Trade account management and consulting to architects, Project developers, builders • Sales strategy and innovation • Consistently achieved top sales performance and growth every year • Exemplary customer, trade and brand referrals and loyalty • Retail sales consultant of high-end kitchen and home brand appliances • Trade account management and consulting to architects, Project developers, builders • Sales strategy and innovation • Consistently achieved top sales performance and growth every year • Exemplary customer, trade and brand referrals and loyalty

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Corporate & Events Manager
      • 2011 - 2012

      • Booking & Managing Weddings, Corporate functions and events including Day on the Green • Leading Event set up teams of 4-15 for each function • Hiring & supervision of casual and P-T staff as required • Assisting clients in the Selection of food and wine for each event • Managing large concurrent events • Administration & account management for each event • Liaising with external parties from musicians, to service providers • Booking & Managing Weddings, Corporate functions and events including Day on the Green • Leading Event set up teams of 4-15 for each function • Hiring & supervision of casual and P-T staff as required • Assisting clients in the Selection of food and wine for each event • Managing large concurrent events • Administration & account management for each event • Liaising with external parties from musicians, to service providers

    • Corporate & Private Events Manager
      • 2006 - 2011

      • Organizing & Managing Private functions, Wine Tastings, Dinners & Events • Leading Fine Wine appreciation programs to individuals & groups including Celebrities, Politicians, Royalty & Buckingham Palace Staff • Leading Team of 15-30 • Hiring & Supervision of staff as required • Administration and account management for each event • Liaising with celebrity handlers & security • Organizing & Managing Private functions, Wine Tastings, Dinners & Events • Leading Fine Wine appreciation programs to individuals & groups including Celebrities, Politicians, Royalty & Buckingham Palace Staff • Leading Team of 15-30 • Hiring & Supervision of staff as required • Administration and account management for each event • Liaising with celebrity handlers & security

    • United Kingdom
    • Beverage Manufacturing
    • 100 - 200 Employee
    • Wine Adviser
      • 2002 - 2006
    • Sales Executive
      • 1998 - 2002

Education

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Community

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