Experience

IMPERIAL Group

• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Operations / Key accounts controller

  • May 2010 - Present

  • Vessel planning• Arranging trucks for (haz/non haz) containerized, abnormal loads and break bulk cargo.• Over border – Transportation ONLY.• Brokering work to subcontractors• Working 24/7 to ensure uplift and delivery is done.• Daily receiving and processing of transport orders• Daily planning, routing and scheduling of vehicles in a timeous manner• Ensuring that all loads are adequately insured• Assisting claims department in finalizing claims• Ensuring the tracking and capturing of information is done.• Daily measurement of key performance indicators (KPI’s) in accordance with each client’s service level agreement (SLA)• Day to day building and management of a service driven and professional relationship with all key contacts at the client / warehouse / loading point / delivery point and subcontractors• Assist POD department with outstanding queries• Ad Hoc queries from Management or client• Efficient scheduling of loads and in turn ensuring the profitability of all stakeholders• Following the necessary Claims, Accident, Hi-Jacking • Daily Rate management• Understanding and applying costing methods• Working closing with the port and shipping lines.• Confirming releases, vessel berthing and eta.• Quoting client rates for road haul. Show less

• OPERATIONS / KEY ACCOUNTS CONTROLLER

  • May 2010 - Present

  • Capturing instructions received by the clearing & forwarding agent.• Vessel planning • Arranging trucks for (haz/non haz) containerized and break bulk cargo.• Working closely with client to arrange delivery• Load confirmations to transporters.• Working 24/7 to ensure uplift and delivery is done.• Processing of CTO• Working closing with the port and shipping lines.• Confirming releases, vessel berthing and eta.• Quoting client rates for road haul.• Handling customer queries and claims Show less



HAMBURG SUD

• RELEASE / IMPORT CLERK

  • Aug 2009 - May 2010

  • Customs Acquittals • Verification of all Documents received • Stamping of CTO's • Invoicing Client • Passing Over Stays • Liaising Closely with Client • Intermodal / Carrier Haulage arranging Trucks for clients. Durban to Johannesburg. • Tracking & Tracing Containers • Container Releases • Correcting Error Reports • Liaising Closely With Depots & Transporters • Depot Recons • Vessel Load & Discharge Report • Customs Acquittals • Verification of all Documents received • Stamping of CTO's • Invoicing Client • Passing Over Stays • Liaising Closely with Client • Intermodal / Carrier Haulage arranging Trucks for clients. Durban to Johannesburg. • Tracking & Tracing Containers • Container Releases • Correcting Error Reports • Liaising Closely With Depots & Transporters • Depot Recons • Vessel Load & Discharge Report



SAEL

• IMPORT GROUPAGE CONTROLLER

  • Jan 2009 - Jul 2009

  • Receipt Of Documents/ Opening & Closing Vessel Files • File Registration On COREFREIGHT ( C&F SYSTEM) • Requesting Shipping Line Documents & Charges • Overseas Debit / Credit Notes • Invoicing Client & Payments • Issuing Of Dro • Cto; Depot & Transport Instructions • Detentions • Receipt Of Documents/ Opening & Closing Vessel Files • File Registration On COREFREIGHT ( C&F SYSTEM) • Requesting Shipping Line Documents & Charges • Overseas Debit / Credit Notes • Invoicing Client & Payments • Issuing Of Dro • Cto; Depot & Transport Instructions • Detentions