Rowelyn Amores
Desktop Support Engineer at Systemantech Inc.- Claim this Profile
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Bio
Experience
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Systemantech Inc.
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Philippines
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Information Technology & Services
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100 - 200 Employee
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Desktop Support Engineer
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Aug 2022 - Present
- Responding to client support request. - Contacting clients to find out the nature of the problem. - connecting to client via a remote link. - Troubleshooting hardware and software issues. - Installing and maintaining hardware and computer peripherals. - Installing and upgrading operating systems and computer software. - Troubleshooting networking and connection issues. - Advising on software or hardware upgrades. - Completing job reports and ordering supplies. - Coordinate with management in utilizing the asset management tools to analyze, review and track asset data. - Develop asset control processes to monitor accountability identification, maintenance, location and contracts. - Assist in inventory management, procurement and shipment activities. - Collaborate with management to define cost savings, asset compliances and service improvements. Show less
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Aram Sales & Marketing, LLC
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United States
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Manufacturing
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Storekeeper
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Sep 2019 - Jun 2022
- Keeping a record of sales and restocking the store accordingly. - Recieving payments and issuing reciepts. - Keeping track of all cash and credit transaction. - Managing and training new staff. - Planning promotional campaigns for new products. - Ensuring that the store is kept clean and organized. - Payroll - Keeping a record of sales and restocking the store accordingly. - Recieving payments and issuing reciepts. - Keeping track of all cash and credit transaction. - Managing and training new staff. - Planning promotional campaigns for new products. - Ensuring that the store is kept clean and organized. - Payroll
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Lenco Merchandising
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Occidental Mindoro, Mimaropa, Philippines
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Telemarketer
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May 2019 - Aug 2019
- Calling people using a given phone directory to sell product. - Answering incoming calls from prospective customer - Provide information about products, features, prices, etc. and present thier benefits. - Ask pertinent question to understand the customer requirements. - Pursuade the customer to buy the demonstrating how merchandise or services meet thier needs. - Records the customer's personal information accurately in computer system. - Deal with customer complains and doubts for the safety and companies reputations. Show less
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Smartmatic
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United Kingdom
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IT Services and IT Consulting
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300 - 400 Employee
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Mechanical Technician
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May 2017 - Apr 2018
- Perform periodic maintenance and vote counting machine. - Resolving network issues. - Perform service set-up of the machines. - Troubleshooting and replacing malfunction voting machine parts. - Perform periodic maintenance and vote counting machine. - Resolving network issues. - Perform service set-up of the machines. - Troubleshooting and replacing malfunction voting machine parts.
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Education
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Occidental Mindoro State College
Bachelor's degree, Information Technology -
Occidental Mindoro National College
Bachelor of Science in Information Technology, Information Technology