Rowan Hathaway

Quality & Service Specialist at 3Degrees Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Environmental Services
    • 200 - 300 Employee
    • Quality & Service Specialist
      • Apr 2023 - Present

    • Customer Service Representative
      • Jun 2022 - Present

    • Senior Outreach Sales Representative
      • Mar 2022 - Jun 2022

    • Outreach Sales Representative
      • Nov 2020 - Mar 2022

    • Retail
    • 1 - 100 Employee
    • Manager
      • Apr 2019 - Nov 2020

    • Assistant Manager
      • Jan 2018 - Nov 2020

    • Scorer/Timer for Intramural Sports
      • Sep 2014 - May 2017

      -Monitored/kept track of the score and time of University intramural basketball games -Demonstrated teamwork through interactions with fellow employees and athletes -Utilized verbal communication skills by providing important information to athletes -Monitored/kept track of the score and time of University intramural basketball games -Demonstrated teamwork through interactions with fellow employees and athletes -Utilized verbal communication skills by providing important information to athletes

    • Community Organizer
      • Sep 2016 - Dec 2016

      -Collaborated with fellow students, community members, and organization leaders to plan community events in Todd, NC such as the New River Festival and community meetings. -Traveled door to door within the community and interviewed residents in order to gather data about the residents' concerns/ favorite things about living in Todd. -Collaborated with fellow students, community members, and organization leaders to plan community events in Todd, NC such as the New River Festival and community meetings. -Traveled door to door within the community and interviewed residents in order to gather data about the residents' concerns/ favorite things about living in Todd.

    • Project Intern
      • Jun 2016 - Aug 2016

      -Interacted with kindergarten-middle school aged youth on a daily basis -Assisted Program Manager in overseeing operations at the Summer Enrichment Program -Organized and executed activities for youth attending the program -Assisted in leading a group(5-7 people) of high school aged volunteers and delegating daily tasks to each of them -Interacted with kindergarten-middle school aged youth on a daily basis -Assisted Program Manager in overseeing operations at the Summer Enrichment Program -Organized and executed activities for youth attending the program -Assisted in leading a group(5-7 people) of high school aged volunteers and delegating daily tasks to each of them

    • Waitress/Hostess
      • Oct 2011 - Jun 2016

      -Dealt with fast-pace situations on a regular basis -Developed professional and personal relationships with fellow employees and customers -Trained newly hired employees -Gained valuable customer service experience -Dealt with fast-pace situations on a regular basis -Developed professional and personal relationships with fellow employees and customers -Trained newly hired employees -Gained valuable customer service experience

    • Committee Member
      • Jan 2015 - Apr 2015

      Allied with fellow committee members and University Recreation staff to establish goals and strategies for sustainable initiatives and procedures within University Recreation buildings on campus Allied with fellow committee members and University Recreation staff to establish goals and strategies for sustainable initiatives and procedures within University Recreation buildings on campus

Education

  • Appalachian State University
    Bachelor of Science (BS), Sustainable Development (Community, Regional, Global Development), Minor in Sustainable Business
    2013 - 2017

Community

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