Experience

Swenson He

• United States
• Software Development
• 1 - 100 Employee

• Talent Acquisition Specialist

  • May 2022 - Present



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Talent Acquisition Specialist

  • May 2019 - Present

  I have been freelancing as a Talent Acquisition Specialist since ( 2019 – Current ) Mainly for software houses, corporates and agencies, mostly in Agile / Scrum environment: • Designed and developed various recruitment programs. • Maintained contact network for qualified candidate recognition and sourcing. • Contacted and interviewed qualified candidates for relevant job positions. • Utilized online recruiting services in researching and contacting candidates. • Created and disseminated job advertising to various social media. • Looked for candidates all over the planet and never settled until I found the perfect fit for the budget and qualifications in minimal time. Show less



Vodafone UK

• Egypt

• Costumer Service Advisor

  • Feb 2017 - Feb 2018

  - Receiving inbound calls, and making outbound calls. - Handling client’s issues and problems. - Manage CSR system for customers. - Communicate with customers via calls, emails, and chatting. - Contribute in hiring, selecting, training and onboarding new hires. - Monitor and assess quality of peers’ calls. - Handling belling issues and technical queries. - Receiving inbound calls, and making outbound calls. - Handling client’s issues and problems. - Manage CSR system for customers. - Communicate with customers via calls, emails, and chatting. - Contribute in hiring, selecting, training and onboarding new hires. - Monitor and assess quality of peers’ calls. - Handling belling issues and technical queries.