Roula Chidiac

Human Centered Design (HCD) Lead at Octo
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Contact Information
us****@****om
(386) 825-5501
Languages
  • French Full professional proficiency
  • Italian Elementary proficiency
  • Arabic Full professional proficiency
  • English Full professional proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Human Centered Design (HCD) Lead
      • Aug 2022 - Present

      Responsible for supporting programs in establishing HCD best practices and process, including providing hands-on support in performing HCD Analysis and producing key HCD artifacts. Work across multiple development teams as a part of the larger Program team, throughout the development cycle to provide guidance on implementation of the designs and modify designs as requirements change. Responsible for supporting programs in establishing HCD best practices and process, including providing hands-on support in performing HCD Analysis and producing key HCD artifacts. Work across multiple development teams as a part of the larger Program team, throughout the development cycle to provide guidance on implementation of the designs and modify designs as requirements change.

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • UI/UX Lead
      • Jan 2019 - Aug 2022

      Delivered leadership in directing high-performing team of 11 designers to navigate and support 9 agile teams across the FLEET system while creating guidelines and processes for UX designers and UI developers. Delivered leadership in directing high-performing team of 11 designers to navigate and support 9 agile teams across the FLEET system while creating guidelines and processes for UX designers and UI developers.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Principal Web Designer
      • Dec 2012 - Dec 2018

      Displayed big picture acumen in understanding client needs, establishing journey maps, assigning personas and different user scenarios, and producing compelling visuals along with excellent user experience by translating client's requirements into deliverables.• Exhibited advanced UI/UX expertise in conceptualizing and communicating detailed interaction behaviors by efficiently translating complex business requirements into storyboards, user flows, and sitemaps.• Served as strategic and creative corporate advisory in smooth execution of Gamification strategy as an online marketing technique to encourage and optimize more user engagement on the portal.• Deployed vision-driven approach in conceptualizing, designing, and maintaining web/social media web applications, including but not limited to data visualization, data comparison applications, and pricing tools.

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Web Designer Lead
      • Jan 2001 - Oct 2012

      Headed, build, and motivated creative design team to navigate end-to-end efforts across multiple projects. Built a Design Center for best practices and standards while actively contributing to revenue generation tasks, such as graphics for proposal efforts for State, DoJ, DoD, and Air Force. Exhibited creative expertise in conceptualizing and creating engaging web banners and flash animations for presentations. Headed, build, and motivated creative design team to navigate end-to-end efforts across multiple projects. Built a Design Center for best practices and standards while actively contributing to revenue generation tasks, such as graphics for proposal efforts for State, DoJ, DoD, and Air Force. Exhibited creative expertise in conceptualizing and creating engaging web banners and flash animations for presentations.

Education

  • The George Washington University
    Certificate, Web Design and Multimedia
    2010 - 2010
  • Universite Saint Joseph
    Masters, Economics
    1990 - 1995

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