Commercial And Marketing Director

• Nov 2022 - Present

LONGSTARCAMEROUN LONGSTAR EQUIPMENT CAMEROUN est le distributeur officiel des marques SHACMAN, SHANTUI et SANY au Cameroun LONGSTARCAMEROUN LONGSTAR EQUIPMENT CAMEROUN est le distributeur officiel des marques SHACMAN, SHANTUI et SANY au Cameroun

Business Development Manager

• Dec 2021 - Nov 2022

Language Coach

• Mar 2021 - Nov 2022

Language Coaching Online: For adults, children, and companies. Coaching in 3 languages (English/French/Arabic). Translation and interpretation also available. I employ a range of traditional and progressive methodology, with an emphasis on incorporating experiential learning opportunities. While I often use textbooks for beginners, I enjoy creating tailored material for all levels. Language Coaching Online: For adults, children, and companies. Coaching in 3 languages (English/French/Arabic). Translation and interpretation also available. I employ a range of traditional and progressive methodology, with an emphasis on incorporating experiential learning opportunities. While I often use textbooks for beginners, I enjoy creating tailored material for all levels.

Account Manager

• Jan 2020 - Nov 2021

- Identify business opportunities for existing clients and potential partners - Building a 'territory' mainly targeting the African Continent - Engaging with MNO's and partners driving revenue and building partnerships with clients across the ecosystem - Develop and cultivate deep oversee partnerships with client senior executives - Identify business opportunities for existing clients and potential partners - Building a 'territory' mainly targeting the African Continent - Engaging with MNO's and partners driving revenue and building partnerships with clients across the ecosystem - Develop and cultivate deep oversee partnerships with client senior executives

Business Support Manager

• Sep 2017 - Sep 2018

• Providing administrative support • Managing the performance and continuous development of the Franchises • Continuous improvement of back-office processes and systems to increase efficiency and quality • Ensuring compliance with the brand's standards • Providing support to the Franchises • Resolving escalated issues arising from operations and requiring coordination with other departments • Conduct market studies to assess new Franchise requests • Providing administrative support • Managing the performance and continuous development of the Franchises • Continuous improvement of back-office processes and systems to increase efficiency and quality • Ensuring compliance with the brand's standards • Providing support to the Franchises • Resolving escalated issues arising from operations and requiring coordination with other departments • Conduct market studies to assess new Franchise requests

International Account Executive

• Apr 2012 - Jul 2017

- Managing a portfolio of Telecom companies, mainly responsible for sales of Scratch, SIM and Payphone Cards in Europe, CIS, Africa and LATAM countries. - Using an existing network of industry contacts to generate new business in the countries I am handling. - Building a 'territory' mainly targeting East Europe, Latin America, CIS, North, West and Central African countries- Achieving sales targets - Attending client meetings- Maintaining and expanding relationships with existing clients- Negotiating with clients, solving any problems and making sure deadlines are met- Completing administrative work, as required. Show less

International Account Executive

• Jul 2010 - Jul 2017

- Managing a portfolio of Telecom companies, mainly responsible for sales of Scratch, SIM and Payphone Cards in Europe, CIS, Africa and LATAM countries. - Using an existing network of industry contacts to generate new business in the countries I am handling. - Building a 'territory' mainly targeting East Europe, Latin America, CIS, North, West and Central African countries- Achieving sales targets - Attending client meetings- Maintaining and expanding relationships with existing clients- Negotiating with clients, solving any problems and making sure deadlines are met- Completing administrative work, as required. Show less

Customer Care / Sales Coordinator

• Jul 2010 - Mar 2012

Customer Care Officer/Sales Coordinator- Understand client needs and specifications; coordinate with the technical division, the legal advisor and the sales team, in order to prepare the tender and the client contract- Coordinate with the technical division and the sales team to analyze client response (acceptance or rejection) in order to update the client database- Coordinate and follow up with Operations and Logistics in order to ensure that items are delivered as per the schedule- Follow up through calls and visits with new and active clients in order to collect on time due amounts- Anticipate and analyze client complaints and follow up with concerned parties causes analysis and problems resolutions in a professional manner to enable assurance to customers that problems will not re-occur- Provide clients with product knowledge to ensure maximum use of facilities and complete customer satisfaction- Participate in CRM implant process in order to automate the customer care process- Maintain a database of clients through regular follow up of problems and queries and customer periodical research, and amend customer information as needed with close coordination with the Marketing Department- Secure internal information/price/competition with close coordination with the Marketing Department Show less

Show Room Manager for Women Economical Empowerment Project

• Feb 2009 - May 2010

Namlieh Showroom Manager, for the support of rural women cooperatives - Consolidate and develop the work of the Show Room towards financial sustainability - Develop and manage the financial and operational systems - Manage the accounts, pricing and procurement - Handle sales, follow up the relation with customers and develop the clientele base - Develop cooperation and provide technical assistance to suppliers (women cooperatives) - Work collaboratively with the Women Economic Empowerment team and contribute to the general development of WEEP and CRTD.A action Show less