Experience

Automate Grow Sell

• Professional Training and Coaching
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2020 - Present



Cloudstaff

• Australia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Executive Services Specialist II

  • Apr 2016 - Nov 2019

  Executive Services SpecialistSenior Compliance Auditor for Australian Energy Saving scheme/program.



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2014 - Jan 2016

  Answering Phone callsDiscussing customer billsProviding basic troubleshooting over the phoneCreating Follow-ups on customers account for issues that cannot be taken care of the same day and;Calling customer backSometimes being asked to act as an additional support to teammatesActing as a lead rep to transfer calls from one department to another



Path of Blessing

• United States
• Religious Institutions

• English Teacher

  • Jun 2014 - Aug 2014

  Teaching English language to Korean Students



Expert Global Solutions

• Design Services
• 1 - 100 Employee

• Customer Service Representative

  • May 2013 - Apr 2014

  Answering Phone callsDiscussing customer billsProviding basic troubleshooting over the phoneCreating Follow-ups on customers account for issues that cannot be taken care of the same day and;Calling customer back



Bureau of Internal Revenue

• Philippines
• Government Administration
• 700 & Above Employee

• On the Job Training

  • Sep 2012 - Feb 2013

  Creating Letters and Documents using Computer Literate (Microsoft –Word, Excel)Printing documentsCreating soft and hard copies of filesComputing submitted taxes using ExcelAssisting Tax PayersSending Important Files to different DepartmentsAnswering Phone calls