Experience

The Carey School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• 5th Grade Assistant Teacher

  • set. de 2020 - - o momento



StretchLab Franchise

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• General Manager

  • ago. de 2019 - set. de 2020



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Assistant General Manager

  • set. de 2018 - set. de 2020

  - Influence and inspire a dynamic work force by improving the overall friendliness ranking from 97 out of 99 to 66 out of 99- Improved customer service score by 99% in three months from 12 to 23.4 - First to hit sales goals six months in a row - first time done in over three years- Orchastrate interview process, training, and managing of front desk, maintenance, and kids club teams to meet quality brand standards- Assist teams in developing schedules to ensure fiscal targets are met- Evaluate staff performance monthly and annually - Ensure a high-level of customer service to club members



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Membership Manager/Assistant Club Manager

  • ago. de 2012 - set. de 2020

  - Planned, organizing, processing, delegating, coordinating with ten club staff members and vendors- Responsible for $70k budget - ensured business reports were produced for senior level management; - Averaged increase of 6.5% electric funds transfer per transaction during tenure - Oversaw daily schedule, managed time resources and optimized staff to hit daily, quarterly, monthly, and annual targets- Analyzed and researched traffic trends to drive marketing and increase sales leads and referrals

• General Manager

  • jun. de 2016 - set. de 2018

  - Managed day-to-day operations at high traffic, 24 hour fitness center - Spearheaded monthly profit and loss statements, sale trend reports, and inceased club operations profit by 160% - Awarded prestigious Triple Crown Achievement six months in a row (100% in Total Revenue Budget, Sales Budget and Fitness Budget) - Managed day-to-day operations of high traffic, 24 hour operated fitness center - Hired, supervised, trained, and developed 30-member team of front desk, membership advisors, and personal trainers- Served as key point of contact for club performance, club experience, and club safety- Maintained highest level of guest customer satisfaction by handling issues and complaints promptly and completely

• Assistant Membership Manager

  • jan. de 2012 - ago. de 2012

  - Developed new hires in membership inquiries and sales tactics- Worked with membership manager to establish team expectations and revenue goals- Acted as model for team expectation



Red Bull

• Austria
• Food and Beverage Services
• 700 & Above Employee

• District Sales Manager

  • set. de 2015 - jul. de 2016

  - Managed and lead group of three account sales manager who was charged with in-store distribution- Provided critical feedback coaching opportunities, corrective counseling, and authored performance reviews for staff- Revitalized regular communication channels with partners and stakeholders that were essential to successful brand implementation- Collaboratively worked within and across organization to share best practices during area meetings - Managed and lead group of three account sales manager who was charged with in-store distribution- Provided critical feedback coaching opportunities, corrective counseling, and authored performance reviews for staff- Revitalized regular communication channels with partners and stakeholders that were essential to successful brand implementation- Collaboratively worked within and across organization to share best practices during area meetings