Experience

Lebanon Valley Chamber of Commerce

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Member Services Specialist

  • Aug 2022 - Present



Bird-in-Hand Corporation

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Theater Manager

  • Mar 2020 - Jul 2022

  -Managed annual operations budget of over $300,000 -Executive Ownership Meetings with management to discuss business profitability, client needs, staffing needs, market opportunities, and advertising expenses.-Reporting of business financials grossing $2.1M in annual sales. -Facilitated event coordination and promotion of ‘Smucker Family Fun Fest’ by planning marketing, catering, production, and offering client engagement to high profile clients.-Conducted interviews, hiring, onboarding, and training for 4 new staff members. -Executed cash flow management through balance sheet reporting of all cash deposits.-Developed new processes for seating charts, show calendars, financial calendars creating operational improvements and cultivating client experience. -Completed client booking and reservations through Wintix software. -Maintained financial reports, client records, and monthly budgeting through Microsoft excel.-Lead customer support services by addressing client concerns and tailoring each client experience to their specific requests offering additional value, discounts, and reimbursements.



Rainbow's Comedy Playhouse

• Stage Manager/Actor

  • Oct 2015 - Aug 2019

  -Managed Annual Production Budget of over $275,000. -Responsible for completion and reporting of Bi-weekly Payroll for the entire production staff.-Conducted financial analysis of production budget proposing a restructured labor model resulting in decreased annual labor cost of 17%.-Use of Microsoft Suite Programs to track Client Information, Production Staff Schedule, Financial & -Planning Calendars, Payroll, Financial Reporting, and Procedural Reporting. -Created documentation of Standard Operating Procedures (SOPs) for handling of backstage equipment, sound and mixing operations, lighting cues, prop & costume management.-Oversaw a 10+ person production team tasked with delivering completion of design projects.-Procurement and financial reporting of stage equipment, supplies, incidentals for day-to-day operations totaling an estimated $25,000 in annual expenditures.-Conducted periodic reviews of technical aspects of staff performance and ability to meet criteria.



Pandora

• Denmark
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Representative

  • Dec 2014 - Aug 2015

  -Conducted inventory management and procurement of catalogue ranging over 1500 products.-Won Sales Incentive awards for top monthly performance, and periodic sales quotas.-Managed client relationships by completing restoration of client products and offering periodic sales promotions in efforts to increase client retention. -Arranged marketing and point of sale purchasing displays and POG assortment retail mapping. -Conducted inventory management and procurement of catalogue ranging over 1500 products.-Won Sales Incentive awards for top monthly performance, and periodic sales quotas.-Managed client relationships by completing restoration of client products and offering periodic sales promotions in efforts to increase client retention. -Arranged marketing and point of sale purchasing displays and POG assortment retail mapping.