Ross Bingham
Lead Salesforce Administrator at MCG Health- Claim this Profile
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Topline Score
Bio
Katie Pelly
We hired Ross to work on a large project with many moving parts. He was able to jump right in and become a leader, contributor and SME for the project. His joyful personality, his ability to work independently and his drive to learn made him a great colleague. I hope to work with Ross again someday. He brings with him a great deal of common sense and will provide value in any role he is in.
Mayank Macwan
I worked with Ross on an Apttus CPQ Salesforce implementation project at Tableau. He supported the Data Migration Sprint Team’s initiatives as the team’s admin. During our work together we collaborated on several cross-functional issues that arose. Ross assisted with technical issues, guiding colleagues utilizing best practices and supported QA as well as Dev members of the team. He was able to complete Sprint work effectively and was on top of any issues that arose, ensuring that his team was unblocked. Ross has a positive attitude and is a team player with sound communication.
Katie Pelly
We hired Ross to work on a large project with many moving parts. He was able to jump right in and become a leader, contributor and SME for the project. His joyful personality, his ability to work independently and his drive to learn made him a great colleague. I hope to work with Ross again someday. He brings with him a great deal of common sense and will provide value in any role he is in.
Mayank Macwan
I worked with Ross on an Apttus CPQ Salesforce implementation project at Tableau. He supported the Data Migration Sprint Team’s initiatives as the team’s admin. During our work together we collaborated on several cross-functional issues that arose. Ross assisted with technical issues, guiding colleagues utilizing best practices and supported QA as well as Dev members of the team. He was able to complete Sprint work effectively and was on top of any issues that arose, ensuring that his team was unblocked. Ross has a positive attitude and is a team player with sound communication.
Katie Pelly
We hired Ross to work on a large project with many moving parts. He was able to jump right in and become a leader, contributor and SME for the project. His joyful personality, his ability to work independently and his drive to learn made him a great colleague. I hope to work with Ross again someday. He brings with him a great deal of common sense and will provide value in any role he is in.
Mayank Macwan
I worked with Ross on an Apttus CPQ Salesforce implementation project at Tableau. He supported the Data Migration Sprint Team’s initiatives as the team’s admin. During our work together we collaborated on several cross-functional issues that arose. Ross assisted with technical issues, guiding colleagues utilizing best practices and supported QA as well as Dev members of the team. He was able to complete Sprint work effectively and was on top of any issues that arose, ensuring that his team was unblocked. Ross has a positive attitude and is a team player with sound communication.
Katie Pelly
We hired Ross to work on a large project with many moving parts. He was able to jump right in and become a leader, contributor and SME for the project. His joyful personality, his ability to work independently and his drive to learn made him a great colleague. I hope to work with Ross again someday. He brings with him a great deal of common sense and will provide value in any role he is in.
Mayank Macwan
I worked with Ross on an Apttus CPQ Salesforce implementation project at Tableau. He supported the Data Migration Sprint Team’s initiatives as the team’s admin. During our work together we collaborated on several cross-functional issues that arose. Ross assisted with technical issues, guiding colleagues utilizing best practices and supported QA as well as Dev members of the team. He was able to complete Sprint work effectively and was on top of any issues that arose, ensuring that his team was unblocked. Ross has a positive attitude and is a team player with sound communication.
Credentials
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Salesforce Certified Administrator (SCA)
SalesforceDec, 2020- Nov, 2024
Experience
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MCG Health
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Lead Salesforce Administrator
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Mar 2022 - Present
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Senior Salesforce Administrator
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Sep 2021 - Present
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Salesforce Administrator
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Jun 2020 - Sep 2021
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Tableau
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United States
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Software Development
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700 & Above Employee
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Salesforce Administrator
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Sep 2019 - Apr 2020
➤ Effectively managing and driving the evolution of the Salesforce environment as part of the Salesforce Administration team, working in a project-based and sales-focused role, including building out workflows and configurations. ➤ Playing a key role in the company helping people see, understand, and use their data to solve problems, making data analysis fast, easy, beautiful, and useful, while also helping to drive software sales and revenue growth. ➤ Actively contributing and supporting teams in maintaining, supporting, and improving the platform and related system, including working closely with the Agile team for a data migration project and the Sprint team for configuration. ➤ Successfully taking a new software and integrating to the old sales system, maintaining user roles, profiles, security and access settings, while working within tight time constraints and taking action in ambiguous situations. ➤ Collaborating with Triage, Technical Program Managers, Development, and other internal stakeholders to support ticket troubleshooting as well as to develop technical requirements and deliver sound solutions. ➤ Serving as a Salesforce expert and primary Technical Administrator for troubleshooting requests from other teams, including gathering and reporting on application metrics, building dashboards, and using data to correlate and confirm issues. ➤ Efficiently managing incoming tickets, reproducing issues, and providing resolution in a timely manner, while supporting global deployment, maintenance, troubleshooting, and resolution for Salesforce.com. ➤ Contributing to change control, release management, and ticket tracking processes to minimize and streamline support, performing data cleanup and upload efforts, using collected data sets to build then expand dashboards to demonstrate system performance. Show less
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Stratify Consulting
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United States
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Software Development
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Salesforce Administrator – COMPA Industries
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Aug 2017 - Sep 2019
➤ Came aboard as Copywriter & Marketing Strategist Consultant for Stratify, creating B2B sales and marketing collateral using Salesforce.com Marketing Cloud, while working with the CEO to rebrand and create a modern email marketing campaign, driving a clear path to ROI and realizing MoM profits. ➤ Received a promotion to Salesforce Administrator, serving as a trusted advisor and managing the primary client COMPA Industries and providing configuration and administration of Salesforce.com Enterprise Edition. ➤ Successfully tackled complex business challenges and solved them through business improvements, bridging the gap by delivering innovative technical solutions using Salesforce to ensure customers were successful. ➤ Effectively maintained and customized Salesforce.com scopes, creating and managing users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick-lists, page layouts, workflow automation, process builder automation, and app building customization to support vital business functions. ➤ Created, launched, and managed reports and dashboards for team functions on both management/individual levels, while utilizing advanced analytics to provide recommendations to Executive team on process improvements, capturing ideas, and service trends to tailor SF to meet agile business needs. ➤ Performed daily monitoring of platform and oversaw maintenance of the database, as well as acted as the primary point of contact for end-user support troubleshooting user issues and documented solutions. ➤ Contributed to overall initial integration and migration of legacy data into brand new Salesforce.com Org, and built custom fields, workflows, and validation rules on Salesforce.com objects. Show less
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Various Companies
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United States
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700 & Above Employee
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Other Work Experience
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2000 - 2017
Auto Claims Representative – State Farm Insurance, DuPont, WA – 2011 to 2015 Catastrophe Claims Specialist – State Farm Insurance, Tacoma, WA – 2015 to 2016 K-12 Substitute Teacher – Department of Education, Hawaii & Idaho – 2016 to 2017 Farm Assistant – Kala Organic Farms, Kula, HI – 2015 to 2016 Radio Underwriting Manager – KUOI FM, Moscow, ID – 2010 to 2011 Writer & Reporter – BLOT Magazine, Moscow, ID – 2009 to 2011 News Reporter – The Argonaut, Moscow, ID – 2009 to 2010 Bartender & Wait Staff – Multiple Restaurants, Moscow, ID – 2008 to 2009, and various other years Assistant Manager – Foot Locker – 2007 to 2008 Sales Representative – Zumiez, Macy's, Foot Locker & Cutco – 2000 to 2007 Show less
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Education
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2005 - 2011
University of Idaho
Bachelor of Science - BS, Public Relations and International Studies
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