Quality Supervisor/ Rota Co-Ordinator

• Aug 2021 - Present

Healthcare Assistant

• Mar 2021 - Aug 2021

Healthcare Assistant

• May 2020 - Aug 2021

Team Leader

• Jun 2018 - May 2020

As a Team Leader, I am responsible for managing a small team of support workers, working with our Service Manager in supporting the best outcomes for customers and staff, participate in the 24-hour on-call rotational system, Provide support to staff and have a person-centered approach to the people that use our service, Ensuring that all shifts are covered by the relevant staff, ensuring that excellent services are delivered, organize and document care plans and risk assessments, staff supervisions, and appraisals, Responsible for upkeep of all documentation for each service, ensuring all compliance is met, Assisting with personal care, general household tasks, social outings, doctor/hospital visits, accompanying to college or workplace. Show less

Support Worker

• Oct 2017 - Jun 2018

Assisting service users to carry out appropriate activities of their choice and promote independence, Outings with service users Supporting the service users with achieving their goals in life, Domestic support, Preparing meals, Personal care, Assisting with general household tasks. Assisting service users to carry out appropriate activities of their choice and promote independence, Outings with service users Supporting the service users with achieving their goals in life, Domestic support, Preparing meals, Personal care, Assisting with general household tasks.

Checkout Assistant

• Nov 2016 - Oct 2017

Cashier/sales assistant, Till work cash handling, Restocking shelves, Helping customers, and Emptying delivery pallets. Cashier/sales assistant, Till work cash handling, Restocking shelves, Helping customers, and Emptying delivery pallets.

Office and IT Manager

• Mar 2014 - Aug 2014

Answering and redirecting telephone calls, Ordering and maintaining stationery, Sorting and distributing incoming post and organizing and sending outgoing post, Organizing and filing paperwork, documents, and computer-based information, Data input including tracking internal and external staff attendance, holidays, Software, and hardware inventory, Photocopying and printing various documents – sometimes on behalf of colleagues, Maintaining office systems including hardware and software, Liaising with staff in other offices and with external contacts, To prepare and assist in the collection of data for such monthly, quarterly and annual reports as may be required from time to time, Using a variety of software packages – Microsoft Word, Excel, and Outlook Show less

Support Worker

• Aug 2012 - Oct 2013

Assisting with all elements of personal care, to ensure clients are supported in being as independent as possible in preparation for their day ahead, Assisting clients in getting washed and dressed, preparing meals, prompting and assistance with taking medication, Light household tasks, Offering companionship and helping build clients confidence and independence. Assisting with all elements of personal care, to ensure clients are supported in being as independent as possible in preparation for their day ahead, Assisting clients in getting washed and dressed, preparing meals, prompting and assistance with taking medication, Light household tasks, Offering companionship and helping build clients confidence and independence.