Experience

Children's Factory

• United States
• Wholesale
• 1 - 100 Employee

• President

  • Dec 2022 - Present

• Vice President

  • Dec 2021 - Dec 2022



Essex Industries

• United States
• Aviation and Aerospace Component Manufacturing
• 100 - 200 Employee

• Senior Operations Leader

  • Jun 2020 - Jan 2022

  • Led facility from an On Time Delivery of 48%(June 2020) to 97%(May 2021) • Guide Leadership Team to create and implement a Performance Improvement Plan • Develop Change Management Plan to cultivate a sustained culture of CI and OTD • Drive Company wide Operations and CI changes through Lean Best Practices • Implemented pull system throughout Sales, Purchasing, Planning and Operations to deliver varying volume and complexity orders more effectively across multiple product lines Show less



Mark Andy Inc.

• United States
• Machinery Manufacturing
• 200 - 300 Employee

• Director Of Operations

  • Nov 2018 - Jun 2020

  • Developed and implemented custom ERP, project management and manufacturing scheduling system• Designed and implemented new manufacturing/assembly process to reduce production delays by over70%•Facilitated new company acquisition and moved operations of primary product lines from Minneapolisto St. Louis• Developed predictive scheduling metrics to improve level loading of builds which allowed mergingmultiple lines for reduced overhead.• Created and implemented a new production management system of customized kiosks for bettercommunications, time tracking and proactive change management as well as more accessible drawingsand ERP system.• Reduced average warranty cost per install by 65% through process improvements centered aroundreducing handoffs, proactive design checks and stronger customer communications and involvement.• Responsible for all aspects of the product life cycle from quote creation and contracts through projectmanagement, design, build, testing, install, training, and warranty.• Start up 4 new product lines for on time delivery from the first product. Show less

• Director, Engineering and Customer Experience

  • Jun 2017 - Nov 2018

  •Direct cross functional team to configure, manufacture, validate, install, train and support product from quote through warranty•Identified and developed reorg to move all positions that directly affect the Customer under one Customer Experience Team made up of Project Team Managers, Engineers, Field Techs, Phone Support Techs, Process Managers, Application Specialists, Trainers and Admins•Collaborate with and train sales team on new sales, customer support, product specs and quoting•Created and rolled out new metrics for tracking Order Changes, Build Discrepancies, Install and Field Issues, Customer Balance Due and Overall Customer Experience•Manage Product Support Engineering to resolve build and field issues as well as update and improve active product designs•Developed and implemented Customer Experience Process to reduce customer contacts from 14 to 1 throughout the product life cycle without adding overhead•Reduced field issues by 40% through improvements to install and training processes•Improved case close time by 35% by creating and implementing new escalation process and customer support tools Show less

• Manager,Product Support Engineering

  • Sep 2014 - Jun 2017

  Management Responsibilities•Create, monitor and maintain cost centers for Product Support and Sustaining Engineering budgets•Develop robust teams through hiring, leadership and individual growth•Responsible for the availability and tracking of training opportunities for all engineering groups•Provide career progression for team members through training, coaching and experienceEngineering Product Support Team•Responsible for supporting entire installed product base both domestically and internationally•Create, build and install custom designs based on new and changing customer needs•Modify existing machines to achieve higher speeds, new materials and additional applications•Collaborate with sales team on new sales, customer support and quoting•Train employees, technicians and customers on machine usage and maintenance•Ensure Lean practices in design and manufacturing processesSustaining Engineering Team•Responsible for all active product line designs, revisions, improvements and quality•Ensure profit margins through cost reductions, machine configurations, options and std offerings•Manage the design and implementation of machine upgrades, accessories, and software revisions •Define and monitor new process to capture, log and complete all engineering work requests (started with 400+ and now maintaining at an average of 7 per week)•Provide manufacturing floor support for engineering and build issues on all product lines •Lead team in benchmarking, sales and competitive reviews to maintain leading edge product lines•Manage creation of manuals for all product lines and revise per machine modifications and upgradesProduct Safety Team•Define and uphold product safety standards (CE, UL, ANSI, etc)•Create and update company safety design guide•Perform risk analysis and approve new designs for release Show less

• Senior Mechanical Engineer

  • Aug 2013 - Nov 2014

  Project Engineer for Industrial Printing Machinery•Manage and lead design team from conception to release•Design new machinery to meet customer needs•Develop customer technical needs and requirements •Customize existing designs to meet customer needs•Construct and maintain BOMs for multi-million dollar equipment•Generate new process and procedures to improve quality and throughput•Collaborate with Sales,Customer, Engineering, Procurement and Manufacturing to deliver quality equipment on time and ready to operate. Show less



True Fitness

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Product Development Engineer

  • Jul 2011 - Aug 2013

  Project Engineer for complete residential and commercial product line redesign. •Manage all project teams including procurement, design, quality and manufacturing. •Supervise initial production and administer changes to improve quality •Redesign product line (5 series) from ground up based on marketing and sales specifications. •Collaborate with manufacturing in Taiwan to make designs manageable. •Perform and analyze product life testing. •Extensive international travel and communication with manufacturing in Taiwan. •Control and manage ECR during post production to improve product line. R&D for multiple new product ideas •Creatively solve old product barriers in new ways. •Improve existing product without increasing cost. •Reduce cost and build time through process and design changes. •Modify product break down of product to increase container quantity by 21%. Manage and develop relationships with multiple foreign manufacturing companies. Upgrade and implement New Product Life Cycle Management Process. Show less



Pandjiris Inc.

• United States
• Construction
• 1 - 100 Employee

• Mechanical Engineer

  • Sep 2008 - Jul 2011

  Project and Design Engineer for Robotic Automated Welding Equipment • Lead project from concept through completion and installation with customer • Collaborate with customer to form detailed project description and guidelines • Conceptualize new and innovative designs to meet customer needs • Utilize DFMA principles in designs to ensure cost effective procedures, materials and processes • Develop complete manufacturing packages • Appraise and approve vender production and practices • Oversee manufacturing to meet and deadlines and exit factory dates • Enhance standard product to match customer specifications • Facilitate project meetings with international customers, vendors and outsourcing facilities Revamp outdated designs using new and advanced methods along with current technology Consult for inside and outside sales teams Show less



Ingersoll Rand

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Mechanical Engineer

  • May 2007 - Sep 2008

  Designed and developed all aspects of Bottle Dispensing Counter Top Unit (Patented) from concept to production • Strategized with customer to develop concept • Designed and created drawings and 3D models for initial prototype construction • Tested, performed troubleshooting, and improved design to meet performance requirements and UL/NSF standards • Developed relationships with suppliers for individual parts • Constructed 6 prototype units and followed them through market research and field-testing Project lead for a product line redesign • Identified and implemented cost saving changes • Transfered product manufacture from Brazil Plant to Mexico Plant • Implemented changes based on both customer requests and personal review • Verified, through testing, all changes to manufacturing process, materials, design and suppliers • Improved existing product lines through material selection, redesign, manufacturing process, vendor selection and customer needs analyses Communicated and collaborated with foreign manufacturing plants and vendors Completed several training courses including Six Sigma and Project Development. Show less



Curtis Toledo

• United States

• Mechanical Engineer

  • Feb 2007 - May 2007

  • Designed and maintained several lines of industrial air compressors. • Worked with a team to take three new compressor designs from conception to market. • Created and implemented 2D and 3D drawing formats for entire Engineering division. • Designed and maintained several lines of industrial air compressors. • Worked with a team to take three new compressor designs from conception to market. • Created and implemented 2D and 3D drawing formats for entire Engineering division.



Strait-Flex International

• Wholesale Building Materials
• 1 - 100 Employee

• Contract Design Engineer

  • Nov 2006 - Feb 2007

  • Completion of engineering process from conception through mechanical design and prototyping to final product for two different new and innovative products. • Maintained and updated machine lines for creating different types of drywall tape. • Worked with team to design and build new machine line to produce stamped and bent sheet metal parts. • Completion of engineering process from conception through mechanical design and prototyping to final product for two different new and innovative products. • Maintained and updated machine lines for creating different types of drywall tape. • Worked with team to design and build new machine line to produce stamped and bent sheet metal parts.



MiTek Industries Inc

• United States
• Chemical Manufacturing

• Design Engineer

  • Jun 2004 - Feb 2006

  • Extensive experience and training in Pro Engineer/ACAD • Created and maintained electronic “Parts Book” of all mechanical parts used in each machine designed and built. • Gained experience with hydraulics, pneumatics, sheet metal design and other machine design applications. • Developed new and enhanced current vendor relations to find the best prices for needed parts. • Collaborated on a Design Process and Drawing Rules and Regulations handbook for the entire company. • Headed Smart Crane project from design to construction and delegated work such as mechanical drawings and parts acquisition. Show less