Experience

Arizona Mentor

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Program Director

  • Dec 2020 - Present

  Phoenix, Arizona, United States Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment. Manage program staff members including performance evaluations, scheduling, and orientation. Make recommendations… Show more Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment. Manage program staff members including performance evaluations, scheduling, and orientation. Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations Show less



Youth Development Institute

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Youth Coordinator

  • Apr 2018 - Nov 2020

  Greater Phoenix Area Provide developmental, educational and economic opportunities for youth. Strategic treatment planning for interventions, counseling and behavioral management. Plan outings to keep team members and youth/clients engaged. Understands medications and patient/client interactions. Communicate with clients and families in professional and respectful manner, effectively building lasting relationships.



HealthSpan Ohio

• Insurance
• 100 - 200 Employee

• Customer Advisor

  • Jan 2015 - Apr 2018

  Cleveland/Akron, Ohio Area Taking Customer Complaints, Complements & Questions, Handles irate customers with a professional attitude, Handles inbound and outbound calls with professionalism



Youth Opportunities Unlimited

• Non-profit Organization Management
• 100 - 200 Employee

• Program Administrator (Summer)

  • Jun 2015 - Sep 2015

  Responsible for interviewing, hiring and terminating high-risk youth, Interfaced with parents and Y.O.U. administration regarding work conditions and youth participation, Taught social skills, life skills, anger management



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Bank Teller

  • Mar 2014 - Apr 2015

  Cincinnati, Ohio Area Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, money orders, and answering questions in person or on telephone; referring to other bank services.