Experience

Kigo, a Guesty Company

• Spain
• Information Technology & Services
• 1 - 100 Employee

• Implementation Consultant

  • Feb 2016 - Present

  Dallas/Fort Worth Area #OneKigo

• Inbound Business Development

  • Sep 2015 - Feb 2016

  Dallas/Fort Worth Area My position is responsible for adding new customers as well as maintaining client account relationships. I have assigned revenue goals and activity responsibilities. I am also responsible for attending managers meetings with RealPage superiors, attending industry functions on behalf of RealPage, Inc. and meeting with executive management. Primary Responsibilities • Facilitate customer acquisition • Assist sales management team by managing the first steps in the sales… Show more My position is responsible for adding new customers as well as maintaining client account relationships. I have assigned revenue goals and activity responsibilities. I am also responsible for attending managers meetings with RealPage superiors, attending industry functions on behalf of RealPage, Inc. and meeting with executive management. Primary Responsibilities • Facilitate customer acquisition • Assist sales management team by managing the first steps in the sales pipeline • Collaborate with the sales team regularly to ensure success • Help define and re-engineer business processes to increase lead to opportunity conversion ratios • Leverage business from new and established relationships • Communicate client feedback as needed • Create and maintain client records utilizing salesforce.com to ensure an accurate history of client contact is available

• Outbound Business Development at Kigo, Inc.

  • Feb 2015 - Sep 2015

  Carrollton, Texas Kigo, a RealPage Company (NASDAQ: RP), is a leading vacation rental and channel management software provider powering over 1300+ customers globally and counting. My position includes but is not limited to: • Proactive outbound prospecting and lead activity management in an effort to qualify and market our solutions to potential customers. • Collaborate with the sales team regularly to ensure success. • Log and track customer contact and contact records utilizing… Show more Kigo, a RealPage Company (NASDAQ: RP), is a leading vacation rental and channel management software provider powering over 1300+ customers globally and counting. My position includes but is not limited to: • Proactive outbound prospecting and lead activity management in an effort to qualify and market our solutions to potential customers. • Collaborate with the sales team regularly to ensure success. • Log and track customer contact and contact records utilizing salesforce.com. • Working closely with Account Executives and attending customer meetings as required. • Attend sales meetings, vendor training, local trade shows to keep current with technology. • Assist sales management team by managing the first steps in the sales pipeline • Successfully manage and overcome objections. • Work directly with marketing to discover opportunities from leads. • Facilitate customer acquisition You are looking at the future!



24-7 Intouch

• Canada
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2013 - Jun 2014

  Frisco, Texas Provided excellent customer service in at timely manner Developed strategic methods to handle troubleshooting questions Managed account information as well as billing details. Outperformed set statistics weekly



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Nov 2012 - Mar 2013

  Frisco, Texas ● Had the responsibility to train new employees ● Provided excellent customer service ● Completed management training program ● Trained and directed employees and managers ● Dealt with inventory and product loss ● Handled situations with charisma and tact ● Made decisions to increase customer satisfaction and never lose customers