Experience

Essex Partnership University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Team Secretary

  • Mar 2012 - Present

  Duties included:• Attending weekly MDT meetings• Dealing with all referrals made to the Brief Intervention team• Offering initial appointments and follow up appointments with the team• Recording information on Remedy• Keeping the staff diary up to date with appointments• Sending 7 day contact letters to patients• Emailing information to GP surgery's• Covering the late shift every 2-3 weeks between 12noon and 8pm (5-8pm inputting new referrals to the service to remedy then getting them screened by the on duty clinician)• Meeting and greeting psychiatrists patients every Thursday• Book all appointments for the One Support drop-in clinic• Covering for other staff when they are absent including band 4 posts



Newtown Properties

• Administrator

  • Sep 2011 - Mar 2012

  Duties included:• Receiving and placing calls for the maintenance help desk• Prioritising maintenance issues that tenants had• Liaising with contractors to get issues resolved• Logging calls onto the company’s logging system• Ensuring all rent payments where up to date and communicating with tenants regarding any outstanding rent payments• Booking property inspections (calling and writing to clients to inform them)• Carrying out inventories and inspections on properties that we had in our portfolio• Writing up inventory and inspection reports



Pyramid Recruitment Agency

• Administrator

  • Dec 2009 - Feb 2012

  Various job placements including:• First Advantage – CV Screening - Report writer• Sta Lock Terminals Ltd. – Constructing rigging for ships – Factory Assistant • Various other temporary positions

• Administrator

  • Apr 2010 - Jul 2010

  Various job placements including:• Pyramid Recruitment – Office Tasks – Administrator• Oyster Court CMHT (NHS) – Filing Clerk• Various other temporary positions



FCT Southeast

• Apprentice Adminstrator

  • Jul 2010 - Sep 2011

  Duties included:• Acting as the main switchboard assistant for 3 external companies• Creating invoices, letters, spread sheets and word documents • Sending and receiving letters• Placing and receiving telephone calls• Researching and analysing data Duties included:• Acting as the main switchboard assistant for 3 external companies• Creating invoices, letters, spread sheets and word documents • Sending and receiving letters• Placing and receiving telephone calls• Researching and analysing data



Techno Box Solutions

• Call Centre Agent

  • Feb 2010 - Apr 2010

  Duties included:• Cold calling businesses to ask them about their current CCTV systems and persuading them to make an appointment with Techno Box to advise and quote on a new system. Duties included:• Cold calling businesses to ask them about their current CCTV systems and persuading them to make an appointment with Techno Box to advise and quote on a new system.



Tendring District Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Apprentice Administrator

  • Aug 2008 - Oct 2009

  Duties included:• Placing and receiving telephone calls regarding various issues such as Food, Health & Safety, Pollution, Residential Health and Waste Management.• Completing accident reports• Putting together food registrations packs• Completing export certificates• Sending and receiving letters about various issues• Entering complaints onto the CAPS system• Arranging assisted waste collections• Entering details of infectious diseases onto the system• Inputting planning applications onto the system• Inputting land charges information onto the system • Using general office equipment including telephones, photocopier, fax machine etc.