Experience

The Mirage

• United States
• Hospitality
• 500 - 600 Employee

• Housekeeping Floor Supervisor

  • Sep 1990 - Present

  I ensure that all guest are provided the highest level of service, by evaluating standards for guest services and operational procedures. I ensure that all safety regulations and procedures are adhered to. Respond to and resolve guest complaints in a timely manner Inspect guest rooms completely and thoroughly for cleanliness Supervise employees to ensure all rooms, hallways and other areas are cleaned to property standards Supervise employees using a Culinary Bargaining Agreement Ability to process multiple types of information and perform multitasks simultaneously Maintain a work environment that promotes teamwork, performance feedback, recognition, mutual respect, collaboration and guest/employee satisfaction Show less