Experience

Inspiration Marine Group

• United Kingdom
• Retail
• 1 - 100 Employee

• Commissioning Manager

  • Nov 2022 - Present

  Working alongside Aftersales Manager to provide Aftersales support to new boat customers.Responsibilities include: Co-ordinating commissioning for all new boats sold (c.30 per year) from factory end of line through to handoverDeveloping and maintaining relationships with customers, suppliers and the factory Arranging and preparing documentation for handovers Close communication with customers, colleagues and contractors Ensuring each new boat is commissioned to customer spec, delivered on time and to the very highest standardCo-ordinating work carried out for all new boats and for service boats Arranging logistics between factory and customers' preferred handover locationsHandling spare parts enquiries Show less

• Aftersales and Commissioning

  • Jul 2019 - Dec 2022



Southern Co-op

• United Kingdom
• Retail
• 400 - 500 Employee

• Learning and Development Coordinator

  • Mar 2017 - Jun 2019

  Providing support to two teams within Learning and Development - Training Delivery and Training Design. This role requires a high level of organisation and an eye for detail. Responsibilities included: Booking venues for training courses Booking colleagues onto courses Managing invitations to training courses Travel arrangements and hotel bookings Monthly reports on training figures Monitoring colleagues’ e-learning Building and maintaining good relationships with store managers and venues Being the lead in the work experience programme Assisting with Recruitment Proof reading Dealing with general email and phone enquiries Show less



Care after Combat

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Marketing and Events Assistant

  • Aug 2016 - Feb 2017

  Reporting to and providing support to the Head of Marketing and Communications for a charity supporting veterans in the criminal justice system. Responsibilities included: Monitoring and maintaining all social media channels – Facebook, Twitter and LinkedIn E-Marketing using MailChimp Extensive daily use of Microsoft Office Assisting with smaller fundraisers Creating news pieces for website Monitoring and maintaining website using WordPress Solely responsible for selling tickets for an event in November 2016 that made nearly £90,000 profit for the charity Show less



Solent Forts

• Portsmouth, United Kingdom

• Sales and Events Co-ordinator

  • Jan 2015 - May 2016

  Conducting site visits of venues Organising bespoke and unique events - weddings, parties, corporate events Conversion of customer enquiries to confirmed bookings Dealing with overnight and lunch bookings Focused on upselling products and packages to meet personal monthly targets Diary management Extensive use of Protel, Salesforce and Microsoft Office Handling extensive telephone and email enquiries Conducting site visits of venues Organising bespoke and unique events - weddings, parties, corporate events Conversion of customer enquiries to confirmed bookings Dealing with overnight and lunch bookings Focused on upselling products and packages to meet personal monthly targets Diary management Extensive use of Protel, Salesforce and Microsoft Office Handling extensive telephone and email enquiries



Strutt & Parker

• United Kingdom
• Real Estate
• 500 - 600 Employee

• PA to Partners

  • Mar 2014 - Aug 2014

  Providing support to two Full Partners of the companyDiary management Managing advertising for the officeTravel arrangementsGeneral secretarial and PA dutiesMeeting and greeting clientsLiaising with clients and buyers to arrange viewingsCollaborating marketing material for properties - photographs, floorplans and brochures

• PA to Partner

  • Jan 2014 - Mar 2014

  Providing temporary support to Full Partner of companyAssisting with affiliation with Christie's International Real EstateExtensive diary managementExtensive travel arrangementsLiaising with clients and buyers to arrange viewingsCollaborating marketing material for properties - photographs, floorplans and brochuresAssisting with PR for the officeGeneral PA and secretarial duties

• Team Secretary, Receptionist

  • Jul 2012 - Dec 2013

  Contacting clients to book in viewings of propertiesOften the first point of contact with the business for clientsSupervision of keys Meeting and greeting clientsAssisting with marketingAssisting with advertising and PRDiary management for six sales negotiatiorsTravel arrangementsGeneral secretarial and receptionist duties



Oxford Media and Business School

• Oxford

• Student

  • Sep 2011 - Jun 2012

  Graduated with Distinction Honours and received an Executive PA Diploma. As part of the course I learnt Teeline Shorthand, e-marketing, business environment, business communication, extensive use of Microsoft Office and personal development. Graduated with Distinction Honours and received an Executive PA Diploma. As part of the course I learnt Teeline Shorthand, e-marketing, business environment, business communication, extensive use of Microsoft Office and personal development.



Neilson Active Holidays

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Receptionist

  • Jun 2011 - Sep 2011

  As a receptionist in a hotel in Greece I had to deal mainly with customers and their queries, check in and check out and generally being a point of contact for both customers and staff. As a receptionist I was very much front of house and customer facing, particularly as the reception was very central in the hotel. During peak season it was my job to check in and out over 200 guests. I had sole responsibility for following up the guest feedback forms, collating them and inputting the feedback data and comments into the computer. I also had to book guests onto internal and external activities and excursions and be sure that guests were happy at all times. Show less



Skiworld Ltd

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Chalet Host

  • Nov 2010 - Apr 2011

  I hosted in a 12 person chalet during the winter months in the ski resort of Tignes in France. The job included a lot of cooking, cleaning, hosting and budgeting and shopping for 12 people once a week. I ran the chalet by myself so there was so much to take into account, particularly with timings of cooking meals and making sure everything was done on time and to perfection. I hugely enjoyed this job as it was a challenge to make sure the timings for all the meals were correct and very rewarding when everything went to plan and I could get out on the mountain and concentrate on my passion of skiing. Show less



Neilson Active Holidays

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Restaurant Staff

  • Jun 2010 - Oct 2010

  I worked as part of a team of eight for the summer of 2010 in the restaurant of a hotel in Greece. The job was mainly table clearing and taking drinks orders, though guests often had queries and one of Neilson's USPs is the huge importance of guest-staff interaction. We made a point of asking guests what they were doing that day and remember their names and ask them how their chosen activity went. I loved working as part of this team and was given a fair amount of responsibility, which I enjoyed. Show less



Daylesford Organic

• United Kingdom
• Food and Beverage Services
• 100 - 200 Employee

• Sales Assistant

  • Sep 2009 - Apr 2010

  I worked at Daylesford Organic Farm Shop in the Cotswolds as part of the shop floor team. I worked behind the deli and the bakery counter and the job involved a huge amount of customer interaction. I had a fair bit of responsibility as I was often setting up in the mornings or closing down in the evenings as well as being left to run the two areas alone quite often. I worked at Daylesford Organic Farm Shop in the Cotswolds as part of the shop floor team. I worked behind the deli and the bakery counter and the job involved a huge amount of customer interaction. I had a fair bit of responsibility as I was often setting up in the mornings or closing down in the evenings as well as being left to run the two areas alone quite often.



Skiworld Ltd

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Flexi Chalet Host

  • Dec 2008 - May 2009

  I was an assistant to staff in 14 different chalets. My job involved cooking, cleaning and hosting. I had to be very flexible and I was relied on by many people, particularly if someone could not make it into work. I was an assistant to staff in 14 different chalets. My job involved cooking, cleaning and hosting. I had to be very flexible and I was relied on by many people, particularly if someone could not make it into work.