Rosie Nguyen
Business Analyst at One IT Services- Claim this Profile
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Topline Score
Bio
LinkedIn User
Rosie is a fantastic professional who has excellent observational skills and passion to improve businesses of all sizes. Rosie will work with your business to truly understand your processes and procedures while investigating the technical aspects required to both plan and act on business improvement. Rosie is a fantastic colleague who cares for her customers and co-workers as well as their business and career goals. Any team would be lucky to have Rosie as she is an outstanding business professional who deeply cares about improving the lives of those around her.
LinkedIn User
Rosie is a fantastic professional who has excellent observational skills and passion to improve businesses of all sizes. Rosie will work with your business to truly understand your processes and procedures while investigating the technical aspects required to both plan and act on business improvement. Rosie is a fantastic colleague who cares for her customers and co-workers as well as their business and career goals. Any team would be lucky to have Rosie as she is an outstanding business professional who deeply cares about improving the lives of those around her.
LinkedIn User
Rosie is a fantastic professional who has excellent observational skills and passion to improve businesses of all sizes. Rosie will work with your business to truly understand your processes and procedures while investigating the technical aspects required to both plan and act on business improvement. Rosie is a fantastic colleague who cares for her customers and co-workers as well as their business and career goals. Any team would be lucky to have Rosie as she is an outstanding business professional who deeply cares about improving the lives of those around her.
LinkedIn User
Rosie is a fantastic professional who has excellent observational skills and passion to improve businesses of all sizes. Rosie will work with your business to truly understand your processes and procedures while investigating the technical aspects required to both plan and act on business improvement. Rosie is a fantastic colleague who cares for her customers and co-workers as well as their business and career goals. Any team would be lucky to have Rosie as she is an outstanding business professional who deeply cares about improving the lives of those around her.
Credentials
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Microsoft Power Apps Essential Training: The Basics
LinkedInOct, 2022- Sep, 2024 -
Effective Listening
LinkedInAug, 2022- Sep, 2024 -
Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
LinkedInJul, 2022- Sep, 2024 -
Business Analysis Foundations: Business Process Modeling
LinkedInJul, 2022- Sep, 2024 -
Business Analysis Foundations: Competencies
LinkedInJul, 2022- Sep, 2024 -
Business Analysis: Essential Tools and Techniques
LinkedInJul, 2022- Sep, 2024 -
Communicating to Drive People to Take Action
LinkedInJul, 2022- Sep, 2024 -
Communication Foundations
LinkedInJul, 2022- Sep, 2024 -
Communication within Teams
LinkedInJul, 2022- Sep, 2024 -
Data Science Foundations: Fundamentals (2019)
LinkedInJul, 2022- Sep, 2024 -
Excel Quick Tips
LinkedInJul, 2022- Sep, 2024 -
Interpersonal Communication
LinkedInJul, 2022- Sep, 2024 -
Leadership Foundations
LinkedInJul, 2022- Sep, 2024 -
Managing Project Stakeholders
LinkedInJul, 2022- Sep, 2024 -
PowerPoint Essential Training (Office 365/Microsoft 365)
LinkedInJul, 2022- Sep, 2024 -
Requirements Elicitation and Analysis
LinkedInJul, 2022- Sep, 2024 -
Requirements Elicitation for Business Analysts: Interviews
LinkedInJul, 2022- Sep, 2024 -
Word Essential Training (Office 365/Microsoft 365)
LinkedInJul, 2022- Sep, 2024 -
Business Analyst and Project Manager Collaboration
LinkedInJun, 2022- Sep, 2024 -
Business Benefits Realization Foundations
LinkedInJun, 2022- Sep, 2024 -
Learning Data Analytics: 1 Foundations
LinkedInJan, 2022- Sep, 2024 -
What Is Business Analysis?
LinkedInDec, 2021- Sep, 2024 -
Agile Requirements Foundations
LinkedInJun, 2021- Sep, 2024 -
Python Quick Start
LinkedInJun, 2021- Sep, 2024 -
Business Analysis Foundations
LinkedInMay, 2021- Sep, 2024 -
Learning Power BI Desktop
LinkedInMay, 2021- Sep, 2024 -
Power BI: Dashboards for Beginners
LinkedInMay, 2021- Sep, 2024 -
Foundations of Everyday Leadership
University of Illinois at Urbana-ChampaignJun, 2018- Sep, 2024
Experience
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One IT Services
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst
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Feb 2022 - Present
- Schedule project timeline and collaborate with customers- Conduct interviews and requirements elicitation solution evaluation and solution design for customer- Design SharePoint site, structure the data, write the user guideline and give training to clients.- Create As Is and To Be Process using BPMN, analysis and write user guideline documents - Implement and write the System Business Audit including Hardware, Software, and ICT infrastructure - Schedule project timeline and collaborate with customers- Conduct interviews and requirements elicitation solution evaluation and solution design for customer- Design SharePoint site, structure the data, write the user guideline and give training to clients.- Create As Is and To Be Process using BPMN, analysis and write user guideline documents - Implement and write the System Business Audit including Hardware, Software, and ICT infrastructure
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Chatime
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Taiwan
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Food & Beverages
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100 - 200 Employee
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Customer Service Supervisor
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Jun 2019 - Present
- Supports manager and performs management duties when manager is absent or out of the shop- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks- Assists management with hiring processes and new team member training- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance- Ensures company brand materials and physical working spaces meet and exceed company presentation standards- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
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Cloudstreet Consulting Pty Ltd
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Australia
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Information Technology & Services
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1 - 100 Employee
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Financial Business Analyst Internship
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Jun 2021 - Sep 2021
- MYOB to Xero migration- Xero reporting- Technical and Quality Testing of Power BI Reports- Data Verification for SQL Server Datasets- Source Control and Devops Bug Tracking- Reverse Engineering Data Models and Business Logic for high value Finance and Operations analytics.- Financial Hierarchies and Taxonomies- Microsoft Training Programs - MYOB to Xero migration- Xero reporting- Technical and Quality Testing of Power BI Reports- Data Verification for SQL Server Datasets- Source Control and Devops Bug Tracking- Reverse Engineering Data Models and Business Logic for high value Finance and Operations analytics.- Financial Hierarchies and Taxonomies- Microsoft Training Programs
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Accounting System Consultant
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Jun 2017 - Mar 2019
- Gathered and provided documentation as per requirements and facilitated meetings with SMEs. - Designed the customer’s current internal processes and future processes include Inventory, Production, Finance, Logistics and Sales. - Proposed solutions to customers and facilitated meetings to get acceptance from stakeholders. - Collaborated closely with the development team to design and deliver optimal solutions for customers - Wrote user guides and delivered training sessions to customers- Provide post-implementation support and consultancy for accounting.
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Amethyst Studio
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United Kingdom
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Wellness and Fitness Services
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Internal Control Staff
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Dec 2016 - May 2017
- Set up the coding products system and the procedure in inventory control.- Promote efficient and effective operations- Provide a mechanism for management to monitor the achievement of operational goals and objectives- Designed internal controls protect assets from accidental loss or loss from fraud. - Set up the coding products system and the procedure in inventory control.- Promote efficient and effective operations- Provide a mechanism for management to monitor the achievement of operational goals and objectives- Designed internal controls protect assets from accidental loss or loss from fraud.
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KAfe Group
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Vietnam
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Food and Beverage Services
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1 - 100 Employee
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General Internal Accountant
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Jan 2015 - Dec 2016
Establish code for products, tools, equipment and fix assetsReport yearly, monthly profit and loss report for BODDevelop a cost control plan, improve the performance of the production department in the companyReport the inventory usage in month, year. Evaluate the effectiveness of each production departmentSet up product’s costing and pricingOrganize stock count in term of inventory, tools and fix assets in all store system Establish code for products, tools, equipment and fix assetsReport yearly, monthly profit and loss report for BODDevelop a cost control plan, improve the performance of the production department in the companyReport the inventory usage in month, year. Evaluate the effectiveness of each production departmentSet up product’s costing and pricingOrganize stock count in term of inventory, tools and fix assets in all store system
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Education
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2021 - 2023
Charles Darwin University
Master's degree, Information Technology and Data Science -
2010 - 2014
Electric Power University
Bachelor's degree, Accounting -
2010 - 2014
Hanoi University
Bachelor's degree, English
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