Chief Operating Officer

• Apr 2023 - Present

Operations Manager

• Jul 2021 - Present

Administrator/HR

• Jun 2019 - Present

Conducting new employee orientations and employee relations counselingOverseeing exit interviewsDepartment records and reportsParticipating in administrative staff meetingsRecommending new policies, approaches and proceduresAssist payroll department by providing relevant employee information(e.g. leaves of absence, sick days and work schedules)Performing bookkeeping tasks such as invoicing, monitoring accounts receivablePurchasing office supplies, equipment, and furniture Show less

Administrator

• Jan 2015 - Jun 2019

Internal or External Product DevelopmentCommunications and PromotionalOnboarding newcomers to the company Determining a suitable salary and remunerationStaff training/ recruiting and staffing Carries out administrative duties

Sales Representative

• Mar 2013 - Dec 2014

Promotional activities of internet packages and offer Visiting clients and potential clients to evaluate needs or promoteproducts and servicesContributes to team effort by accomplishing related results as neededRecommends changes in products, service, and policy by evaluating results and competitive developmentsMonitors competition by gathering current marketplace information on pricing, products, new products, delivery schedulesKeeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly analyses Show less

Front Office Representative & Cashier

• Dec 2010 - Feb 2013

Greet customers when entering or leaving the restaurant Answer all client questions and incoming calls Draw up client bookings for tables and ensure that tables are set before clients’ arrival Collect payments whether in cash or credit Ensure that clients make payment for services before they exit the restaurant Redeem stamps and coupons Maintain clean and tidy checkout areas Maintain records and files Greet customers when entering or leaving the restaurant Answer all client questions and incoming calls Draw up client bookings for tables and ensure that tables are set before clients’ arrival Collect payments whether in cash or credit Ensure that clients make payment for services before they exit the restaurant Redeem stamps and coupons Maintain clean and tidy checkout areas Maintain records and files

Accountant / Loan Assistant

• Feb 2009 - Dec 2010

Maintain company ledgers and daily financial transactions Create financial documents such as bills, invoices, pay-orders, payables, receivables and purchase orders Identify discrepancies in ledgers and accounts, tracking them to the source and correcting them Manage payroll activities and release salaries Verify payments and deposits made through the company account and coordinate with the bank Prepares loan memos and correspondence Providing technical advice, guidance, and credit counseling to loan applicants and borrowers Show less