Experience

Nexus Healthcare Solutions, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Healthcare Account Executive

  • Jan 2019 - Present



The VA Hub US - Virtual Assistant Company

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Real Estate Assistant

  • Aug 2018 - Nov 2018



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Lead Trainee

  • Jan 2013 - Jul 2018



AEGIS PEOPLE SUPPORT, INC

• Executive - Operations

  • Sep 2011 - Dec 2012

  As a hotel concierge, focuses on developing relationships with local business owners and VIPs in order to facilitate the fulfillment of the guests' requests. Book domestic and international reservations for air travel, rail tickets, hotel and car rentals.Monitors and sort global distribution system(GDS i.e Worldspan, Sabre, Apollo, Shares, Deltamatic) queues to maintain quality.Issuance, Re-Issuance, Revalidation & Cancellation of Tickets. Advising Special, Interline, Promotional & Discounted Fares.



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support

  • Apr 2011 - Aug 2011

  Responsible for maintaining a professional and satisfied relationship with clients.Providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription Responsible for maintaining a professional and satisfied relationship with clients.Providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Relationship Manager

  • Dec 2010 - Apr 2011

  Managed the assistants who worked within the department. Worked as a go between for each department when communication was lost. Managed the assistants who worked within the department. Worked as a go between for each department when communication was lost.