Dental AR Specialist

• May 2022 - Present

Dental Billing / AR Specialist

• Apr 2022 - May 2022

Dental Biller/ AR Director

• Jan 2020 - Apr 2022

• Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information. • Handle billing, collections, AR reports and assist in managing and processing claims in a timely manner • Interact regularly with insurance companies on claim matters • Research and resolve patients billing issues • Follow up in a timely manner on claim denials and appeals • Read and interpret EOBs (Explanation Of Benefits) • Accurately post EOBs (Explanation of Benefits) and payments to ensure proper and accurate record-keeping • Update the clients regarding work progress through email

Administrative Assistant

• Mar 2003 - Oct 2005

• Used critical thinking to break down problems, evaluate solutions and make decisions. • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. • Created plans and communicated deadlines to ensure projects were completed on time. Offered friendly and efficient service to all customers, handling challenging situations with ease. • Used coordination and planning skills to achieve results according to schedule. • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor. • Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting. • Managed quality assurance program, including onsite evaluations, internal audits, and customer surveys • Accomplished presentation and regularly generated reports ahead of time even under pressure.