Roseanna S.

Licensing investigator at Kaw Nation Gaming Commission
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Contact Information
us****@****om
(386) 825-5501
Location
Kaw City, Oklahoma, United States, US

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Experience

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Licensing investigator
      • Mar 2020 - Present

      • Responsible for requesting and filing confidential files on applicants. • Request of criminal, financial, personal, employment verification/records for gaming licensing. • Maintain licensing renewals for 26 companies and numerous technicians for companies. • Machine Billing. • Responsible for requesting and filing confidential files on applicants. • Request of criminal, financial, personal, employment verification/records for gaming licensing. • Maintain licensing renewals for 26 companies and numerous technicians for companies. • Machine Billing.

    • Vault/Cage Supervisor
      • Aug 2018 - Feb 2020

      • Supervised a crew of 8 employees • Managed employees work and vacation schedules to ensure proper 24/7 coverage • Prepared, Issued, and Balanced Cage Cashiers, Retail, and F&B • Ensured all Vault equipment was working properly • Oversee all drops/fills on the casino floor, verified soft cash pulls • Verified and Ordered item exchanges and deposits • Ensured all employees properly reported and followed Title 31/AML requirements • Supervised a crew of 8 employees • Managed employees work and vacation schedules to ensure proper 24/7 coverage • Prepared, Issued, and Balanced Cage Cashiers, Retail, and F&B • Ensured all Vault equipment was working properly • Oversee all drops/fills on the casino floor, verified soft cash pulls • Verified and Ordered item exchanges and deposits • Ensured all employees properly reported and followed Title 31/AML requirements

    • General Manager
      • Nov 2017 - Jun 2018

      SUPER 8 HOTELS Administer, direct, and control the daily operations of the Hotel. Accountable for achieving budgeted revenues/profits, while maintaining the operational and service standards prescribed by the Wyndham Hotel Group. Essential Duties and Responsibilities: Take immediate actions on problems that are encountered in the Hotel. Train associates in the various departments how to perform their job duties to the best of their abilities while in accordance with established objectives, policies, and procedures.. Participates and conduct the following: a. Weekly Leadership Team meetings b. property MOD program c. weekly staff meetings Promote teamwork and associate morale. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Monitors department salary and hourly wage structure .Interviews and hires new personnel as last interview in process. Ensures accurate records of necessary federal, state, and local reports as required by the applicable laws, franchise SOPs, and Concord/local SOPs. Participate in developing hotel’s direct sales plan/pricing strategy. Represent the hotel in the market ant develop relationships with key accounts. Review inventory control and selling strategy daily. Oversee comp rooms and charity donations inquiries. Handle local media inquiries regarding advertising, questioning, and representation. Ensure meal service meets proper food handling sanitation requirements. Responsible for management systems - i.e.: accounts payable, accounts receivable, payroll, etc… Assist Engineering Manager by planning redo projects; determine recommended scope for work outside of the general redo; resolve redo related problems with Engineering Manager. Review invoices for major projects; resolve problems as necessary. Solicit and review bids for improvement projects. Negotiate contracts with travel partners. Show less

Education

  • Kapi‘olani Community College
    Associates, Culinary Arts/Chef Training
    2006 - 2013

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