Experience

Clark State College

• United States
• Higher Education
• 200 - 300 Employee

• Peer Recovery Support Specialist

  • Feb 2021 - Present

• Success Coach

  • Dec 2017 - Feb 2021

• Student Records Specialist

  • Jul 2014 - Dec 2017


Wittenberg University
• United States
• Higher Education
• 400 - 500 Employee
• Admissions Intern

  • May 2014 - Jul 2014


iforce Staffing Agency

• Staffing Specialist

  • Jun 2011 - Dec 2011

  payroll, AR/AP, hiring employees for assignments (short and long term), releasing employees from assignments, interviewing prospective employees, contacting potential clients for assignments, maintaining a positive relationship with all clients, doing background and reference checks on all potential employees, testing employees to make sure that they could perform essential duties payroll, AR/AP, hiring employees for assignments (short and long term), releasing employees from assignments, interviewing prospective employees, contacting potential clients for assignments, maintaining a positive relationship with all clients, doing background and reference checks on all potential employees, testing employees to make sure that they could perform essential duties



Penda Publishing

• United States
• Book and Periodical Publishing

• Account Manager

  • Feb 2011 - Jun 2011

  contacting existing customers to sell advertising places to in local newspaper as well as getting new customers to sign up for advertising contacting existing customers to sell advertising places to in local newspaper as well as getting new customers to sign up for advertising



Kay Jewelers

• United States
• Retail
• 500 - 600 Employee

• Key Holder/ Sales

  • Mar 2010 - Feb 2011

  Keyholder Duties: Assisting customers, opening and closing the store, counting jewelry pieces, de- escalating customer issues by working with the corporate office, shipping weekly paperwork to corporate office, organizing store events, contacting customers for upcoming sales Keyholder Duties: Assisting customers, opening and closing the store, counting jewelry pieces, de- escalating customer issues by working with the corporate office, shipping weekly paperwork to corporate office, organizing store events, contacting customers for upcoming sales



Rogers Jewelers

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Sep 2008 - Feb 2009

  creating employee schedules, assisted manager in hiring new employees by checking references, and interviewing, inventory new merchandise, opening and closing the store by reconciling the money and receipts, inventory pieces of jewelry, opening register for the day, updating customer logs, securing the premises for the night creating employee schedules, assisted manager in hiring new employees by checking references, and interviewing, inventory new merchandise, opening and closing the store by reconciling the money and receipts, inventory pieces of jewelry, opening register for the day, updating customer logs, securing the premises for the night



Kohl's Dept. Store

• Supervisor

  • Jan 2007 - Sep 2008

  Add Set Dept., and sales assoc. Duties: counting jewelry pieces, arranging merchandise in the various departments, supervising the placement of add signage for upcoming sales events, unloading merchandise from the receiving dock, group interviewing of employee applicants. Add Set Dept., and sales assoc. Duties: counting jewelry pieces, arranging merchandise in the various departments, supervising the placement of add signage for upcoming sales events, unloading merchandise from the receiving dock, group interviewing of employee applicants.



Specialty Property

• United States
• Construction

• Loss Draft Specialist

  • Jan 2006 - May 2006

  Telephonic Customer Service, Processing loss draft documents, issuing loss draft checks, assisting management in de-escalating customer issues as needed. Extensive use of Excel and Word programs. Telephonic Customer Service, Processing loss draft documents, issuing loss draft checks, assisting management in de-escalating customer issues as needed. Extensive use of Excel and Word programs.



Samuel's Jewelry

• Czechia
• Luxury Goods & Jewelry

• Sales Associate

  • Aug 2003 - Jan 2006

  counting and placing jewelry pieces for the days' sales, counting money for the days' register, customer service, notifying district manager of the day's sales numbers, counting and placing jewelry in safe at days' end. counting and placing jewelry pieces for the days' sales, counting money for the days' register, customer service, notifying district manager of the day's sales numbers, counting and placing jewelry in safe at days' end.



Assurant Specialty Property

• Customer Service Representative I, Q. A. Specialist II

  • Feb 2001 - Jun 2003

  Telephonic customer service to those who had questions about payment of insurance premiums, processing insurance documentation, verifying coverage with various insurance agents, auditing all other departments' work as supervisor requested. Extensive use of Excel and Word programs Telephonic customer service to those who had questions about payment of insurance premiums, processing insurance documentation, verifying coverage with various insurance agents, auditing all other departments' work as supervisor requested. Extensive use of Excel and Word programs



Garrigan's Office Plus

• Customer Service Representative

  • Aug 2000 - Feb 2001

  Telephonic and face to face customer service, order processing, marketing to prospective clients. Telephonic and face to face customer service, order processing, marketing to prospective clients.



Samuel's Jewelers

• Retail
• 1 - 100 Employee

• Sales Associate, Assistant Manager

  • Oct 1997 - Aug 2000

  in store customer service, hiring new sales associates, stocking and counting new merchandise, reconciling each day's sales and register total. in store customer service, hiring new sales associates, stocking and counting new merchandise, reconciling each day's sales and register total.