Director

• Mar 2020 - Present

Inclusive Futures are a not-for-profit organisation empowering students from underrepresented groups and disadvantaged backgrounds to pursue the future that is right for them. We achieve this through targeted coaching programmes and by creating cultural change within organisations Inclusive Futures are a not-for-profit organisation empowering students from underrepresented groups and disadvantaged backgrounds to pursue the future that is right for them. We achieve this through targeted coaching programmes and by creating cultural change within organisations

Senior Partner

• Jun 2022 - Present

Product Manager

• May 2020 - Jun 2022

Product Lead for Jisc's Step Up service. I work closely with edtech startups, Jisc members and service partners, Emerge Education to assesses emerging startups against key sector requirements. We award the 'assessed by Jisc' badge to those that can be trusted to deliver technological innovations and sustain a high level of service for as long as customers need it.

Strategic Support Analyst

• Sep 2017 - May 2020

- Leading the development and communication of Jisc's value to our members and funders- Intelligence analysis - Responsible for strategic support unit's team development- Oversight and management of the internal Jisc Service Catalogue in Salesforce CRM and associated working group- Directorate cultural ambassador

Support Officer - Strategic Support Unit

• Jan 2015 - Sep 2017

Oversight and support of the Strategic Support Unit (SSU’s) activities and development, including communications, data analysis, risk management, business strategy, and funder reporting, contributing to shaping and informing Jisc’s operations and governance. This role to date has included: • Implementation, development and maintenance of Jisc’s risk management framework, including provision and support of staff training• Development, implementation and maintenance of the SSU’s internal communications resulting in significantly increased user engagement and understanding• Assistance in the development of Jisc’s internal reporting framework, including maintenance and report-gathering for 2015/16 and 2016/17 Business Plans• Tracking and reporting team budget expenditure• Personal assistance to the Head of the Strategic Support Unit (meeting planning; diary management; expenses; travel bookings)• Synthesising, formatting and preparing data and analysis for reports and presentations

Social Work Team Resource Officer

• May 2014 - Jan 2015

Providing integral administrative support to the Permanence and Transition Children's social care team. - Dealing with finance orders, petty cash and Care Leaver's budgets; - Organising team meetings and workshops; - Synthesising, formatting and preparing data for reports and presentations; - Minute-taking; - Drafting or proof-reading letters, reports and statements for numerous stakeholders (NHS, Police, carers, parents, education system, courts, senior management); - Key point of contact for all above stakeholders; - Updating client file information using the Council's CareFirst system and HP TRIM;

Customer Service Advisor and Launderer

• Oct 2010 - Mar 2014

Receptionist

• Jan 2010 - Mar 2010

Filling a temporary position as a receptionist for a successful marketing company. As well as general receptionist duties, my work included dealing with customers on the telephone, Internet or face-to-face; organising catering for large meetings; dealing with colleagues' marketing schedules using Traffic software; and assisting in marketing research and campaigns to ensure the smooth running of all aspects of this business Filling a temporary position as a receptionist for a successful marketing company. As well as general receptionist duties, my work included dealing with customers on the telephone, Internet or face-to-face; organising catering for large meetings; dealing with colleagues' marketing schedules using Traffic software; and assisting in marketing research and campaigns to ensure the smooth running of all aspects of this business

Customer Service Advisor, Administrator and Events Organiser

• 2009 - 2010

Customer service advisor

• Sep 2008 - Sep 2009

Customer service assistant

• Jun 2007 - Sep 2008