Rose-Orlane CASSEUS

Digital Marketing Manager at TCCHE
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Contact Information
Location
UK
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • Haitian creole Native or bilingual proficiency
  • Spanish Elementary proficiency

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Anam K.

Rose is one of those managers that you remember for a lifetime. Her patience and managerial skills speak for themselves when it comes to her team. Truly one of the best times to be working and learning from you Rose.

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Credentials

  • The fundamentals of digital marketing
    Google Digital Garage
    Aug, 2020
    - Sep, 2024
  • Hubspot Marketing Software
    HubSpot Academy
    Sep, 2020
    - Sep, 2024
  • Hubspot Reporting
    HubSpot Academy
    Sep, 2020
    - Sep, 2024
  • Google Ads Display Certification
    Google
    Aug, 2020
    - Sep, 2024
  • Google Ads Search Certification
    Google Digital Academy (Skillshop)
    Apr, 2020
    - Sep, 2024

Experience

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Sep 2021 - Present

      • Manage the digital marketing team (12 people). • Manage page design and development of our website and sales funnels. • Create a strategic plan and execution of all digital marketing campaigns across, email, social media and paid advertising. • Manage, implement and development of email marketing campaign. • Manage community content strategy and growth. • Data analysis and reports. • Managing and setting up online streaming for events, management of a small film team. • Ability to multitask and handle various workstreams. • Managing page design and development of our website with SEO in mind. • Setting and working with budgets and ROI reporting of effectiveness for all projects. Show less

    • United Kingdom
    • Truck Transportation
    • 1 - 100 Employee
    • V.I.E Communication & Engagement
      • Dec 2020 - Apr 2022

      • Create and write compelling and engaging stories from across the business and externally to captures the attention of our stakeholders • Proactively engage internal stakeholders to improve and update existing content based on best practice and in line with our objectives and content strategy • Develop/deliver internal promotions campaigns • Own the social Media channel to increase internal and external engagement and awareness . • Create and write compelling and engaging stories from across the business and externally to captures the attention of our stakeholders • Proactively engage internal stakeholders to improve and update existing content based on best practice and in line with our objectives and content strategy • Develop/deliver internal promotions campaigns • Own the social Media channel to increase internal and external engagement and awareness .

    • New Zealand
    • Investment Management
    • Marketing and Communication Manager
      • Feb 2020 - Dec 2020

      - Planning, developing and organizing advertising campaigns to support sales objectives - Implementing online and offline marketing strategies to reach national and international markets - Implementing and setting up a new CRM in the company (Hubspot) - Generating and nurturing SQLs and MQLs - Obtaining prospects information such as contact name, email address, and other information through several channels (Social media, website, offline media,…) - Analysing data regarding consumer patterns and preferences - Interpreting and predicting current and future consumer trends - Creating consumer awareness and effectively promoting the attributes of goods and services - Coordinating production of advertising campaigns involving specialised activities, copywriting, media scripting and media placement, within time and budget constraints - Researching potential demand and market characteristics for new goods and services and collecting and analysing data and other statistical information - Supporting business growth and development through the preparation and execution of marketing objectives and programs - Undertaking market research to identify market opportunities for new and existing goods and services - Implementing and monitoring SEO strategy - Monitoring and update the website - Rebranding the company (redesign of the logo, value, missions and all the communication support) - Coordinate the organisation of local and international events - Business development for the national market (design, production and maintenance of the national website, implementation of the national facebook page, PR,....) Show less

    • Real Estate
    • 1 - 100 Employee
    • Freelance - Webdesigner
      • Oct 2018 - Feb 2020

      • Web-design & configuration of the website for different companies. • SEO • Emailing design • EDM • Web-design & configuration of the website for different companies. • SEO • Emailing design • EDM

    • Australia
    • Personal Care Product Manufacturing
    • 200 - 300 Employee
    • COUNTER MANAGER
      • Jul 2019 - Jan 2020

      - Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals - Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results - Review advertising calendar and ensure proper execution of events - Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff - Develop and implement business driving events to achieve department goals - Supervise proper presentation, organization, storing, and replenishment of stock - Develop and encourage customer loyalty through severals actions (set up a loyalty program, Emailing, newsletter, promo,…) - Participate in the physical inventory process - Maintain good housekeeping standard and ensure the work area is free from hazards and work in a safe manner - Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events Show less

    • United States
    • Food and Beverage Services
    • Digital & Event Project Manager
      • Aug 2017 - Oct 2018

      Branding & Customer loyalty: - Redefine the image and the identity of the brand (values, missions, personality) - Define mid/long term brand strategies & achieves overall business goals - Sell services in B2C and B2B - Build a trust relationship with customers in order to understand their needs, and advise them accordingly - Identify new opportunities to engage & encourage customer loyalty - Ongoing analytic and optimisation on communication strategies Event: - Seek and foster a positive relationship with internal and external stakeholders - Event industry connections and contract negotiations - Monitor and manage the event team - Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal and department productivity goals - Event management end-to-end: driving strategy, creative concept design, budget, delivery & debrief - Driving strategy, creative concept design, budget, delivery & debrief - Plan, prioritise and manage multiple tasks - Monitoring the profitability of those events and anticipating the risks - Ongoing analytic, reporting & optimisation on event, sponsorship and program performance Digital: - Pilote the digital transformation of the company (CRM, implementing a project management software, create a seamless organisation…) - Redesign and management of the website (development, SEO, SEM) - Analysis and recommendations on the digital strategy (social media, emailing, promotion) EDM Marketing (implementation of the social media and emailing strategy, promotion) - E-shop Management Show less

    • France
    • Writing and Editing
    • 100 - 200 Employee
    • Digital marketing and Product manager Junior
      • Aug 2016 - Jul 2017

      - Implementation of a community strategy (Setting up flash sales on social media, emailing, contest…) - Implementation of new marketing & commercial actions (acquisition & loyalty) - Forecast and budget keeping - Measure and report performance of all online & offline marketing campaigns, and assess against goals (ROI and KPIs) - Identify trends and insights and optimise spend and performance based on the insights - Plan, execute and measure experiments and conversion tests - Collaborate with internal teams to create landing pages and optimize user experience in the subscription website - Analyse & evaluate end-to-end customer experience across multiple channels and customer touchpoints - Competitive intelligence & benchmark Show less

    • Product manager coordinator
      • Aug 2015 - Jul 2016

      - Sales of products Analysis (figure out the end of life unprofitable products) - Follow-up of the media plans - Design of all the commercial supports - Updating the media database & development of new tools - Management of the several interlocutors for the new website - Seeking new suppliers and fostering a positive relationship with them - Troubleshoot logistics failure and make recommendations to avoid repeating the problem in the future - Sales of products Analysis (figure out the end of life unprofitable products) - Follow-up of the media plans - Design of all the commercial supports - Updating the media database & development of new tools - Management of the several interlocutors for the new website - Seeking new suppliers and fostering a positive relationship with them - Troubleshoot logistics failure and make recommendations to avoid repeating the problem in the future

    • Marketing Assistant
      • Sep 2012 - Sep 2013

      MARKETING: - Search for new suppliers - Search new recipes & products tests for the next menu - Product management (Launch & evaluation of new products and menus) - Market research (Benchmark, customer survey, competitive intelligence) - Coordination of the launch of the new concept of the brand (identity visual, shop decor, communication) - Marketing plan proposal and implementation COMMUNICATION: - Design of communication support (brochures, menus, etc.) - Management of the franchisee website assistance - Design and management of the internal newsletters - Design and management of contests MANAGEMENT: - Franchisee & Supplier Management (problem-solving, franchisee audits) - Human Resources Management (recruitment, training) - Management and animation on the points of sales (Launch & evaluation of new products and new menus) Show less

Education

  • Pôle Paris Alternance (PPA)
    Master's degree, Digital Marketing
    2016 - 2018
  • The Manchester Metropolitan University
    Postgraduate Certification, Marketing and Communication
    2014 - 2015
  • Université Paris-Est Créteil (UPEC)
    Bachelor's degree, Business Administration and Management, Entrepreneurship
    2013 - 2014

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