Experience

Thundafund.Africa

• South Africa
• Fundraising
• 1 - 100 Employee

• Lead Campaign Manager

  • Jun 2020 - Present



bet254

• Nairobi, Kenya

• Assistant Manager

  • Nov 2019 - Jun 2020



betPawa

• Rwanda
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Customer Service Representative

  • Jan 2019 - Nov 2019



Housemart Company Limited

• Nairobi, Kenya

• Customer Service Representative

  • Oct 2016 - Jan 2019

  1. Generate sales leads. 2. Manage incoming calls. 3. Build and sustain relationships with customers accounts. 4. Handle customers complaints and provide appropriate solutions. 5. Provide customers with updates of new products as well as provide accurate and valid information. 6. Follow up on account payments. 1. Generate sales leads. 2. Manage incoming calls. 3. Build and sustain relationships with customers accounts. 4. Handle customers complaints and provide appropriate solutions. 5. Provide customers with updates of new products as well as provide accurate and valid information. 6. Follow up on account payments.



Kenya Power

• Utilities
• 700 & Above Employee

• Intern Marketing and Customer Service Department.

  • Feb 2014 - Apr 2014

  1. Handling customer complaints 2. Processing electricity applications 3. Promotion of Kenya Power Products 4. Organizing marketing events 5. Processing Stima Loan applications 6. Tele-marketing 1. Handling customer complaints 2. Processing electricity applications 3. Promotion of Kenya Power Products 4. Organizing marketing events 5. Processing Stima Loan applications 6. Tele-marketing