Marketing and Communication Executive

• Jul 2018 - Present

As a Marketing & Communication Executive, i play a crucial role in supporting the marketing and communication efforts of the organization. My responsibilities will involve working closely with various teams. Successfully coordinated and promoted corporate events, community events, conferences, and product launches, ensuring seamless execution. Cultivated and maintained relationships with media outlets, influencers, and industry partners to enhance the organization's brand presence and public relations efforts. Collaborated with cross-functional teams to develop impactful visual content, such as graphics, videos, and infographics, enhancing brand storytelling. Ensured brand consistency and maintained a unified voice across all marketing channels and communication materials.Collaborate with graphic designers, copywriters, and other stakeholders to create cohesive marketing campaigns. Assist in managing marketing budgets, tracking expenses, and ensuring cost-effectiveness. My capacity as Marketing & Communications Executive extends to include the administrative part of the division.Other Responsibilities:-Supports the Corporate Communications & Marketing Team in the coordination, planning and execution of events promoting our clients services, and initiatives.-Liaise with and manage conference organizers to coordinate all pre-event and post-event logistics, including project timelines, preparing paperwork, providing updates and liaising on content requirements, preparing the client's content for programs.-Make sure all pre-event & post-event logistics are coordinated; all internal & external approvals have been obtained; all resources required have been identified and obtained.-Tracks and communicates deadlines to relevant areas; identifies and seeks to minimize any risks associated with events; communicates event information to all stakeholders. Show less

Administrative Assistant cum PA to the CEO

• Oct 2017 - Jul 2018

As an Administrative Assistant cum Personal Assistant to the CEO, i played a crucial role in supporting the CEO and ensuring the smooth functioning of the executive office. My responsibilities has encompass a wide range of administrative and organizational tasks, helping to maintain an efficient and productive work environment. Here are some of the key responsibilities i undertake: Calendar Management, Communication & Correspondence, Meeting Coordination, Travel Arrangements, Office Management, Confidentiality & Discretion, Liaison and Relationship Management, Event Coordination, Time Management Support, Miscellaneous Administrative Tasks.As an Administrative Assistant cum Personal Assistant to the CEO, i've been an indispensable part of the executive team, contributing to the CEO's effectiveness and ensuring the overall success of the organization. Show less

Guest Relations Officer

• Dec 2015 - Oct 2017

As a Guest Relations Officer, my primary responsibility is to ensure exceptional guest experiences and satisfaction by providing personalized and professional service. I served as the main point of contact for guests, assisting them throughout their stay or visit. My role is vital in creating a positive and memorable impression of the establishment i represent, whether it's a hotel, resort, restaurant, or any other hospitality-related business. Here are the key responsibilities: Guest Reception and Welcome, Guest Assistance and Support, Reservation Management, Problem Resolution, Concierge Services, Special Requests and Celebrations, Guest Feedback and Follow-up, Loyalty Program Management, Crisis Management, Record Keeping and Reporting, Interdepartmental Coordination. As a Guest Relations Officer, i've been an instrument in creating a positive and welcoming atmosphere for guests, ensuring their comfort and satisfaction, and fostering lasting relationships that contribute to the establishment's reputation and success. Show less

Cashier

• Nov 2014 - Apr 2015

Customer Service Assistant

• May 2014 - Nov 2014

Service Crew cum Cashier

• Feb 2013 - Oct 2013