Rose King
IT Support Technician at Loreto College- Claim this Profile
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Bio
Dominic Beardow
I have worked with Rose for more than 14 years whilst at Loreto, Each year brought different challenges to the role, and each challenge Rose excelled at. I have never met anyone with a more accurate eye on the fine details of their work, always being aware of the security aspect when working with staff and students. Professional and polite to all, I have never met anyone so eager to please and make sure that the job isn't just done but to the best of their abilities. It has been an absolute pleasure working with Rose, and would heartily recommend Rose to anyone who wants a detail orientated worker, with superb customer service skills, excellent technical knowledge and a willingness to learn.
Dominic Beardow
I have worked with Rose for more than 14 years whilst at Loreto, Each year brought different challenges to the role, and each challenge Rose excelled at. I have never met anyone with a more accurate eye on the fine details of their work, always being aware of the security aspect when working with staff and students. Professional and polite to all, I have never met anyone so eager to please and make sure that the job isn't just done but to the best of their abilities. It has been an absolute pleasure working with Rose, and would heartily recommend Rose to anyone who wants a detail orientated worker, with superb customer service skills, excellent technical knowledge and a willingness to learn.
Dominic Beardow
I have worked with Rose for more than 14 years whilst at Loreto, Each year brought different challenges to the role, and each challenge Rose excelled at. I have never met anyone with a more accurate eye on the fine details of their work, always being aware of the security aspect when working with staff and students. Professional and polite to all, I have never met anyone so eager to please and make sure that the job isn't just done but to the best of their abilities. It has been an absolute pleasure working with Rose, and would heartily recommend Rose to anyone who wants a detail orientated worker, with superb customer service skills, excellent technical knowledge and a willingness to learn.
Dominic Beardow
I have worked with Rose for more than 14 years whilst at Loreto, Each year brought different challenges to the role, and each challenge Rose excelled at. I have never met anyone with a more accurate eye on the fine details of their work, always being aware of the security aspect when working with staff and students. Professional and polite to all, I have never met anyone so eager to please and make sure that the job isn't just done but to the best of their abilities. It has been an absolute pleasure working with Rose, and would heartily recommend Rose to anyone who wants a detail orientated worker, with superb customer service skills, excellent technical knowledge and a willingness to learn.
Experience
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Loreto College - Company
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Education Management
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100 - 200 Employee
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IT Support Technician
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Jun 1998 - Present
Support both staff and students with the use of IT equipment Active Directory - setting-up user accounts, email addresses, changing passwords and user/distribution groupsLog and respond to servicedesk requestsPrint and access enable ID cardsAccess Control SystemMaintenance of computers / printers / Projectors / interactive screensProcurementCreation of user guides and documentationAsset Management – asset tag equipment, audit rooms and create reportsSetting up of equipment for internal use, external speakers and examinationsDigital signage systemBook free IT rooms and LaptopsVeeam Backup and Symantec Backup Exec – to restore work lost/deleted by staff and studentsWorking knowledge of PowerShell
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Team Player
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Nov 1996 - Jan 2000
Assisting members of the public with the purchasing of sports clothing, shoes and equipmentEnsuring that stock is correctly labelled and tidyTagging stock with price labels and security devicesPutting out of new stock Assisting members of the public with the purchasing of sports clothing, shoes and equipmentEnsuring that stock is correctly labelled and tidyTagging stock with price labels and security devicesPutting out of new stock
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Education
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1989 - 1994
St Matthews RC High School
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2007 - 2009
The University of Salford
BSc, Information Technology -
2004 - 2007
The Manchester College
FdSc, Computer Network Management -
1996 - 1999
The Manchester Metropolitan University
BTEC Higher National Diploma, Business Information Technology -
1994 - 1996
Loreto 6th Form College
BTEC National Diploma, IT Applications
Community
