Experience

Fairmont Vancouver Airport

• Canada
• Hospitality
• 1 - 100 Employee

• Guest Attendant

  • Apr 2022 - Present

  •Support and communicate with various department in the hotel through radio or in person • In charge of 14 rooms daily • Complete turndown service to help guests have a restful night • Resupply room amenities with a wonderful room experience • Report guest room and equipment defects to management to ensure damage and defects are logged and repaired • cross-training at Fairmont Gold • Understand guest needs and recommend solutions • Communicate with guests and answer any inquiries • warming/ preparing welcome as Fairmont Gold standard • Prepare, clean ad set up the Fairmont lounge • Deliver cold food and hot food from the kitchen to the Fairmont Gold pantry • Handle cold and hot foods propertly and safely Show less



Pho 99 Vietnamese Restaurant

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Server and Cashier

  • Sep 2019 - Mar 2022

  • Work in a fast paced environment with changing priorities • Greet patrons and invite them to their seat • Take customer orders, upsell promotions and answer any guest' concern • Process financial transactions like cash, Visa, Mastercard and American Express accurately • Organize and restock ingredient in the front of house for the next day • Work in a fast paced environment with changing priorities • Greet patrons and invite them to their seat • Take customer orders, upsell promotions and answer any guest' concern • Process financial transactions like cash, Visa, Mastercard and American Express accurately • Organize and restock ingredient in the front of house for the next day



Box Shop Fashion

• District 7, Ho Chi Minh City, Vietnam

• Sales Associate

  • Aug 2017 - Dec 2017

  • Ironing clothes to keep the product presentable • Organizing clothes neatly on shelves • Checking if clothes are in stock • Providing friendly customer service to customers • Answering any customer enquiries • Maintaining a clean work environment • Ironing clothes to keep the product presentable • Organizing clothes neatly on shelves • Checking if clothes are in stock • Providing friendly customer service to customers • Answering any customer enquiries • Maintaining a clean work environment



Riverside Palace Wedding and Convention

• District 4, Ho Chi Minh City, Vietnam

• Banquet Server

  • Feb 2016 - Dec 2016

  • Setting up tables for events and weddings • Deliver and serve food and beverage to attendees • Sweeping and mopping floors of the venue • Drying and preparing server utensils • Provide friendly and professional guest service • Setting up tables for events and weddings • Deliver and serve food and beverage to attendees • Sweeping and mopping floors of the venue • Drying and preparing server utensils • Provide friendly and professional guest service