Rose Hatton

Customer Service Supervisor at Associated Bag Company
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Contact Information
us****@****om
(386) 825-5501
Location
Milwaukee, Wisconsin, United States, US
Skills

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Credentials

  • MRA Institute of Management/Principles of Management Series
    -
    Apr, 1998
    - Nov, 2024

Experience

  • Associated Bag
    • United States
    • Packaging and Containers Manufacturing
    • 100 - 200 Employee
    • Customer Service Supervisor
      • Jan 1983 - Present

      Call center supervisor of Customer Service Reps. Responsible for maintaining excellent service skills including selling techniques. Monitor calls for quality, coach/train/mentor reps, provide monthly feedback of skill sets and annual performance appraisals. Handle customer concerns and service problems, provide internal service for other departments regarding order entry and customer related issues. Call center supervisor of Customer Service Reps. Responsible for maintaining excellent service skills including selling techniques. Monitor calls for quality, coach/train/mentor reps, provide monthly feedback of skill sets and annual performance appraisals. Handle customer concerns and service problems, provide internal service for other departments regarding order entry and customer related issues.

Education

  • Cudahy High School, Cudahy WI
    Graduated with honors, 18th in class
    1980 - 1982

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