Experience

Community Powered Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Member Service Representative/Loan Processor

  • Oct 2007 - Present

  I process loans, work one-on-one with customers to handle their deposits and withdrawals, and resolve customer account problems and situations. I also process payments for Delmarva utility billing, handle vehicle title and personal loans, and process and manage CD certificates. Additionally, I order Liberty checks, balance and reload the ATM, manage the vault, work with customers daily, and open and close the credit union branch as needed.

• Member Service Representative & Loan Processor

  • Oct 2007 - Present

  Process loansWork one-on-one with customers, handling deposits and withdrawalsResolve customer account problems and situationsProcess payments for Delmarva utility billingsHandle vehicle title and personal loansDaily phone contact with customersProcess and Manage CD certificatesManage new customer accounts through eFunds and Coast to CoastBalance and Reload ATMOrder Liberty checksOpen and Close credit union branchVault Teller: verify vault, assist co-workers, identify vault order for branch Show less



Carman Ford

• Receptionist/Accounts Receivable Assistant

  • Jan 2007 - Jun 2007

  I scheduled customer appointments, contact customers via telephone, and worked with local towing agencies to coordinate customer services. I filed customer documents, managed body shop deposits, assisted with payroll, and greeted customers.

• Shop Receptionist/Accounts Receivable Assistant

  • Jan 2007 - Jun 2007

  Schedule customer appointmentsContact customers by phoneContact local towing companies to arrange customer servicesFile customer documentsGreet customers upon arrival at body shopManage body shop depositsAssist with payroll



DPL Federal Credit Union

• Member Service Representative

  • Jan 2001 - Apr 2006

  I worked daily with customers both in person and via telephone. I processed payments for Conectiv utility billing, handled vehicle title loans, and resolve customer account problems and situations. I was the top sales associate for 2002 and 2003.

• Member Service Representative

  • Jan 2001 - Jan 2006

  Working one-on-one with customers, handling deposits and withdrawalsResolving customer account problems and situationsProcessing payments for Conectiv utility billingsHandling vehicle title loansDaily phone contact with customersTop sales associate for 2002 and 2003



Red Clay Consolidated School District

• United States
• Education Administration Programs
• 700 & Above Employee

• School Bus Attendant

  • Jan 2000 - Jan 2001

  Assisting autistic children Operated vehicle lift for students with special needs Assisting autistic children Operated vehicle lift for students with special needs



Winner Group

• Italy
• Non-profit Organizations
• 100 - 200 Employee

• Billing Clerk

  • Jan 1995 - Jan 2000

  Bill out car dealsPurchase conversionsMail payoffs to different banks

• Inventory Control

  • Jan 1991 - Jan 2000

  Putting invoices from Ford Motor Company into computerDoing all accounting on invoicesKeeping track of vehicles

• Accounts Payable & Receivable

  • Jan 1988 - Jan 1995

  Received bills from customersReconciled accountsCut checks to pay company billsSent out statements to customersCoded checks received from customersCollected money from customers