Experience

Great Minds

• United States
• Education Administration Programs
• 700 & Above Employee

• Sales Support Representative

  • May 2021 - Present

  At Great Minds, we want to make the world a more knowledge-rich place. We know every child is capable of greatness. We are here to improve Pre-K through 12 grade education by supporting teachers with best-in-class curriculum materials and implementation products and services in math, English, science, history and other subjects. At Great Minds, we want to make the world a more knowledge-rich place. We know every child is capable of greatness. We are here to improve Pre-K through 12 grade education by supporting teachers with best-in-class curriculum materials and implementation products and services in math, English, science, history and other subjects.



Quantum Services Group

• United States
• Information Technology & Services
• 1 - 100 Employee

• Sales Director

  • Jul 2020 - Jan 2021

  We are devoted to giving our customers the absolute best IT solutions for their business with services that drive business forward. We are a full service IT provider specializing in security services, hosted VoIP & collaboration, hosting, private cloud & virtualization, all while providing 24/7/365 IT support. Our office and SOC 2 Type 2 Certified data center facility are located in Auburn Hills, Michigan. We service a wide variety of customers nationwide from the large enterprise to local small businesses. Our experts are determined to deliver total technology solutions to solve your toughest IT challenges with high quality support, fast response times, and personalized attention for all of your IT needs. https://qsgit.com/ Show less



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager

  • Jun 2018 - Jul 2020

  CenturyLink’s global network and dependable local account support structure focused entirely on wireline services sets us apart from our competitors. We provide robust and secure network connections to meet the growing and changing requirements of our global society. As an Account Manager with 10+ years in the Telecommunications sector, I am your customer advocate. I understand the problems you want to solve, such as:► Accelerating application performance► Ensuring that network and application latency don’t drive away business► Replacing, Augmenting or Enhancing your current network architecture to avoid business disruptions► Driving better customer experience► Decreasing infrastructure costs while increasing efficiency Whether you are working with me individually, our leadership team, or your supporting account team, one thing is for certain – our decades of collected experience make us stand out. I am surrounded by like-minded individuals that value dedication and serve our customers in an extraordinary way.For example, we’ve helped multinational manufacturing customers with the challenge of scaling their communications technology for their growing businesses. Rather than try to handle these increasing demands themselves, they outsourced to CenturyLink—the specialists. By doing so, they were able to:☁ Focus their resources on internal activities that grow revenue ☁ Allow CenturyLink to proactively monitor and manage their network, freeing up resources to grow the business Whether you’re the Network Manager or the Chief Technology Officer, you understand that a network specialist will empower your organization to expand. Allow us to design a customized plan to provide the solutions you need to take your business to new heights.Please review the multimedia provided below for more insight. Show less

• Sales Support Associate

  • May 2018 - Jun 2018

  Provide sales support with daily tasks such as quoting, creating proposals, tracking provisioning of orders, event planning, marketing outreach, and managing accounts.



123NET

• United States
• Telecommunications
• 100 - 200 Employee

• Wholesale/ Carrier Sales

  • Aug 2014 - Nov 2017

  Manage wholesale client and carrier accounts. Drive new business and profitability. Build and maintain new partner relationships. Creative marketing development including developing promotions and targeted marketing initiatives. Analyze costs to create pricing models and ICB quotes. Manage wholesale client and carrier accounts. Drive new business and profitability. Build and maintain new partner relationships. Creative marketing development including developing promotions and targeted marketing initiatives. Analyze costs to create pricing models and ICB quotes.



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• Sales Order Coordinator

  • Dec 2011 - Aug 2014

  Review and process channel sales orders. Provide technical specifications to ensure accurate provisioning. Provide training to new team members. Create training materials. Review and process channel sales orders. Provide technical specifications to ensure accurate provisioning. Provide training to new team members. Create training materials.



PAETEC Holding Corp.

• Greater Grand Rapids, Michigan Area

• Sales Support

  • Dec 2010 - Dec 2011

  Work directly with Channel Managers and Agents. Sales support including but not limited to provide quotes and contracts, process orders, track provisioning of orders, assist with billing issues, process move/change/ add orders. Assist with trouble tickets and account management. Work directly with Channel Managers and Agents. Sales support including but not limited to provide quotes and contracts, process orders, track provisioning of orders, assist with billing issues, process move/change/ add orders. Assist with trouble tickets and account management.



Cavalier

• United States
• Telecommunications
• 100 - 200 Employee

• Sales Support

  • Aug 2008 - Dec 2010

  Work directly with Channel Managers and Agents. Sales support including but not limited to provide quotes and contracts, process orders, track provisioning of orders, assist with billing issues, process move/change/ add orders. Assist with trouble tickets and account management. Work directly with Channel Managers and Agents. Sales support including but not limited to provide quotes and contracts, process orders, track provisioning of orders, assist with billing issues, process move/change/ add orders. Assist with trouble tickets and account management.