Experience

BOLON UK
• United Kingdom
• Design
• 1 - 100 Employee
• Customer Services Manager

  • Dec 2022 - Present

Self employed
• Real Estate
• 1 - 100 Employee
• Freelance Graphic Designer

  • Jan 2019 - Present

Freelance
• Egypt
• Human Resources
• 1 - 100 Employee
• Graphic Design

  • Dec 2019 - Aug 2020


Fashion & Retail Personnel Ltd

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Temp

  • Jun 2019 - Aug 2020

  • NARS Cosmetics- Working with NARS Cosmetics with their PR event for the launch of their Orgasm collection. • NARS Cosmetics- Aiding NARS Cosmetics on Salesforce with their HR emails. Accepting and refusing Make Up Artists applications to receive a specific discount. • Working at the sample sale for a week and aiding in the set up, sales and break down of the sample sale. • NARS Cosmetics- Working with NARS Cosmetics with their PR event for the launch of their Orgasm collection. • NARS Cosmetics- Aiding NARS Cosmetics on Salesforce with their HR emails. Accepting and refusing Make Up Artists applications to receive a specific discount. • Working at the sample sale for a week and aiding in the set up, sales and break down of the sample sale.



Burberry

• United Kingdom
• Luxury Goods & Jewelry
• 700 & Above Employee

• CAD Assistant

  • Oct 2018 - Feb 2019

• CAD

  • Jun 2018 - Oct 2018

  I began work experience on and off with the CAD team throughout this time. I then began to work with them 2 days a week.• Using Microsoft Office (Excel, Word, PowerPoint, OneNote) to create spreadsheets using formulas and equations, creating presentations and taking notes using One Note to reduce paper usage. Also using these tools to complete admin tasks.• Using Capture One Pro and StyleShoots to take professional images of accessories. Utilising Flo Uploader and CyberDuck to upload images to the Burberry servers.• Using Adobe CC (Photoshop, Illustrator and InDesign) to create 2D CAD drawings of garments, trims etc, edit images, alter accessories, colour correct accessories and to create ways of working documents.• Emailing and setting up meetings using Outlook and leading meetings with other teams to keep one another in the loop of what is going on.• Volunteering and being part of multiple panel discussions with students to speak about a future at a brand like Burberry and alternatives to university. Completing tasks with different groups and judging each group’s pitch.

• Store Visual Merchandiser

  • Jun 2018 - Jun 2018

  I completed work experience with the Visual Merchandisers in store.



Burberry HQ

• Showroom Assistant Apprentice

  • Sep 2017 - Oct 2018

  • Providing a luxury VIP service to all guests and gaining a unique relationship with customers and employees. Taking care of all samples including runway and using SAP to keep track of samples within Burberry. • Aiding all teams with information of all products and services. Aiding the visual merchandising team with the set up and image of the showroom. • Maintaining the Showroom standards and making sure all health and safety rules are being followed including making sure all fire exits are free from obstruction. • Completed a 12 month apprenticeship including monthly classes about policies, the laws protecting companies and consumers and human rights at work, whilst working full time in a busy environment. • Completed work experience in the Regent street flagship store as a Visual Merchandiser.



Compass Group

• Investment Management
• 1 - 100 Employee

• Waitress/Bartender/receptionist/Cloakroom attendant

  • Apr 2014 - 2017

  • Leading a team through a successful service efficiently and also making sure my team is happy with the environment they are working in. Giving the VIP treatment to all customers and leaving a lasting impression. • Working at different venues including Oval Cricket Ground, Chelsea FC, Alexandra Palace, Sandown Park Racecourse, Wembley arena and the Emirates Stadium. • Setting up and working through different events such as Christmas parties, charity football matches and exhibitions. Gaining experience in multiple venues and adapting the ways in which I work to suit the rules and regulations of the venue.