Pre-Health Post-Baccalaureate Program Student

• May 2023 - Present

Pediatric Emergency Department Medical Scribe

• Dec 2022 - May 2023

As a medical scribe, my role is to document physician notes, lab test results, physical exam findings, medical histories, and treatment plans. I have gained a comprehensive understanding of common pathologies and I am skilled at capturing differential diagnoses with supporting information. I work carefully to provide high-quality documentation support to healthcare providers, ensuring that all relevant information is accurately recorded As a medical scribe, my role is to document physician notes, lab test results, physical exam findings, medical histories, and treatment plans. I have gained a comprehensive understanding of common pathologies and I am skilled at capturing differential diagnoses with supporting information. I work carefully to provide high-quality documentation support to healthcare providers, ensuring that all relevant information is accurately recorded

Claim Specialist - Auto Property Damage Tier 2

• Jan 2020 - Aug 2021

As a Tier 2 Claim Specialist with State Farm, I have file stewardship and work to resolve the most complex claims involving property damage and liability. I handle claims involving litigation, complex coverage questions involving Reservations of Rights and Non-waivers, arson, theft and other issues which require high level understanding of policies, statutes and laws

Claim Specialist - Auto Property Damage Tier 1

• Oct 2018 - Jan 2020

As a Claim Specialist Tier 1, I worked to resolve complex coverage questions, liability disputes, and damage issues. I worked under minimal supervision to conduct investigations, evaluations and negotiate settlements on meritorious claims, recognize NICB indicators, arrange rental vehicle, inspection and towing services, worked directly with the customer and set expectations for the claims process, worked in partnership and collaboration with claims associates, applied knowledge of policy, laws and statutes and regulations when determining coverage, liability and property damage. Show less

Claim Associate - Auto Property Damage

• May 2017 - Oct 2018

As a Claims Associate with State Farm, I handled lower complexity claims, as well as identified and ensured prompt routing of claims to other functional areas. My primary responsibilities included; reviewing applicable coverages and explaining the claims process & auto policy to the customers, handled a high volume of lower complexity claims, investigated liability and coverage questions and provided excellent customer service, evaluated all facts based on statements, police reports and other evidence to ensure each claim is handled fairly and efficiently. Show less

Talent & Marketing Associate

• Aug 2016 - Feb 2017

What I did as a Talent and Marketing Associate is managed the relationship Louder Co. had developed with their clients and potential new employees. I was involved in expanding Louder Co., whether that be through networking, marketing or managing social media. What I did as a Talent and Marketing Associate is managed the relationship Louder Co. had developed with their clients and potential new employees. I was involved in expanding Louder Co., whether that be through networking, marketing or managing social media.