Experience

Renmoney

• Nigeria
• Financial Services
• 700 & Above Employee

• Senior Relationship Manager

  • May 2022 - Present



Heritage Bank Plc

• Nigeria
• Financial Services
• 700 & Above Employee

• Relationship Manager

  • Apr 2013 - Apr 2022

  • Manage accounts and meet or exceed targets relating to revenue growth, profit margin, mix of products and services sales, customer retention and customer acquisition. • Develop effective working relationships with customers through regular meetings and identify more sales/business development opportunities through those interactions • Introduced and signed on new clients and transactions to the bank through regular meetings and presentations to prospective customers while leveraging on my contacts. • Worked with the group marketing department to develop marketing campaigns/sales strategy thereby creating awareness of the bank’s products and generating new businesses • Frequent Interaction with Legal, Treasury, Risk Management Department and Corporate Finance Departments to generate structured customer solutions • Closely monitored market trends to identify business opportunities and converted such opportunities to the bank’s advantage • Close Monitoring of credit relationships and loan recoveries to maintain asset quality to avoid delinquent or impaired loans • Training, mentoring, and supervising junior banking staff Show less



Fidelity Bank PLC

• Nigeria
• Financial Services
• 700 & Above Employee

• Sales Executive

  • Feb 2013 - Apr 2013

  • Account opening and reactivation of dormant accounts • Issuing out loans to customers and financing of LPO (Local purchase Order) and APG (Advance payments Guaranty). • Credit process initiation, credit processing, loan administration and remedial action as required • Increasing the e-business revenue for the bank by ensuring that both existing and new customers sign on to various e payment channels • Ensured good interpersonal relationship with customers and staff; resolved issues/complaints and championed superior customer service initiatives in the organisation. • Rendering daily, weekly and monthly reports of accounts and proofs to head office • Coordinating the various operations units of the branch and ensuring good turnaround time in issuance of products of the organisation thereby ensuring operational efficiency and service-excellence. Show less



Diamond Bank Plc

• Nigeria
• Financial Services
• 700 & Above Employee

• Sales Executive

  • Apr 2010 - Feb 2013

  • Ensured good interpersonal relationship with customers and staff; resolved issues/complaints and championed superior customer service initiatives in the organisation. • Rendered daily, weekly and monthly reports of accounts and proofs to head office • Coordinated the various operations units of the branch and ensured good turnaround time in issuance of products of the organisation and ensure operational efficiency and service-excellence. • Updated, monitored and maintained proper accounting records and customer account documentation for the organisation. • Developed marketing programs and strategies to drive the middle tier of the market • Organised sales presentations to groups and organisations Show less