Visual Captain

• Jul 2022 - Present

Operations Assistant

• Nov 2020 - Jan 2022

• Completed fulfillment orders including picking merchandise, packing & shipping orders (omni). • Making in store pickup orders ready for customers. • Made markdowns for sale items and scanned in/ organized new merchandise for the store. • Stocked shelves supplies and merchandise, organized displays. Properly put back returns and go backs into stockrooms • Maintained cleanliness/ organization of cash wraps/ stock rooms • Completed fulfillment orders including picking merchandise, packing & shipping orders (omni). • Making in store pickup orders ready for customers. • Made markdowns for sale items and scanned in/ organized new merchandise for the store. • Stocked shelves supplies and merchandise, organized displays. Properly put back returns and go backs into stockrooms • Maintained cleanliness/ organization of cash wraps/ stock rooms

Operations Assistant (Temporary)

• May 2021 - Jul 2021

• Assisting with order fulfillment, including preparing and packaging customer materials. • Receiving jewelry products from vendors and other locations, confirm accuracy and enter information adhering to specific procedures and protocol. • Relaying shipment information to appropriate team members when errors are identified. • Participating in inventory counts, identifying, and investigating discrepancies to rectify issues. • Assisting with order fulfillment, including preparing and packaging customer materials. • Receiving jewelry products from vendors and other locations, confirm accuracy and enter information adhering to specific procedures and protocol. • Relaying shipment information to appropriate team members when errors are identified. • Participating in inventory counts, identifying, and investigating discrepancies to rectify issues.

Front Desk Receptionist, loss prevention

• Mar 2018 - May 2018

Operated telephone lines to answer, screen and forward calls, provided information, and scheduled appointments. Greeted customers providing outstanding customer service. Performed administrative tasks, creating invoices, balance sheets and various documents. Wrote reports of suspicious security camera footage. Performed opening and closing procedures to ensure company safety. Operated telephone lines to answer, screen and forward calls, provided information, and scheduled appointments. Greeted customers providing outstanding customer service. Performed administrative tasks, creating invoices, balance sheets and various documents. Wrote reports of suspicious security camera footage. Performed opening and closing procedures to ensure company safety.

Holiday Visual Merchandiser

• Oct 2017 - Jan 2018

Coordinated holiday stock for easy installation. Organized and built holiday décor to embellish sales floor, including trimming trees, Christmas props and visual window displays. Created signage for corporate holiday store displays. Coordinated holiday stock for easy installation. Organized and built holiday décor to embellish sales floor, including trimming trees, Christmas props and visual window displays. Created signage for corporate holiday store displays.