Rosario Ramirez

Logistics Specialist at SGS North Amerca Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Rutherford, New Jersey, United States, US
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • ISO 9001 Lead Auditor - Quality Certification
    SGS
    Mar, 2022
    - Oct, 2024

Experience

  • SGS North American Inc
    • United States
    • Oil & Energy
    • 100 - 200 Employee
    • Logistics Specialist
      • Nov 2015 - Present

      Logistic Planning Specialist / Analyst  Schedule customer audits within timelines associated with the certification cycle and in time to allow recertification to occur prior to certificate expiration date. Serve as a liaison between account contacts, auditor, and other SGS employees before, during and after auditing activity, including responding to customer requests quickly and thoroughly to ensure that all customer needs are met related to the fulfillment of each contract. Work with Product Managers and Full-Time Auditor to ensure that schedules are fully allocated within the scheduling system and that required utilization rates are being met. Work with sub-contract Auditors to ensure that schedules are reflected in the scheduling system.• Proactively communicate with the Vice President, Operations and/or the Back-Office Manager to assure that they are aware of any customer issues and recommendations for improvement and/or resolution.• Main contact for non-food Costco supplier audits• Running reports for the customer care team ensuring audits are being completed timely, certificates are not expiring, reports are being uploaded on time, etc.• Keeping track of surveys for all SGS North America (Manufacturing and Transportation clients). Logging complaints and feedback. Following up with clients and ensuring any complaint is dealt with in a timely matter.• Keeping track of requested vacation time.• Maintained team efficiency by delegating daily activities and monitoring customer service.• Lead all day-to-day company operations, such as coordinating scheduling with other team members and properly assigning them to active jobs for completion.

    • Accounts Payable Specialist
      • Jul 2013 - Nov 2015

       Responsible for timely completion of accounts payable, account receivable invoices, expenses, etc. Preparation of accounting-related documents for Subcontractor agreements, updating Auditors and Employees file in G Drive as well as in CertNet and keeping physical records. Requesting new customers set up with finance and updating CertNet Worked closely with affiliate clients to ensure proper procedures were being met. Reviewed and approved expense reports Worked closely with the invoicing team and finance to improve revenue and meet key objectives such as reducing monthly accrual to $250K and credit memos by 25%.

Education

  • Montclair State University
    Bachelor's degree, Psychology
    2013 - 2015

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