Rosana Fonseca

Business Development and Strategy Manager at Tecnologia Única
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Full professional proficiency
  • Spanish Full professional proficiency
Skills

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Bio

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Anderson Cunha

I had the chance to lead Rosana at Carrefour and she was one of the most brilliant and self motivated professionals that I've ever worked with. She is always very focused on strategic level objectives, with a very clear strategy on how to get there and how to bring peers and team members engaged into it. She made a strong career in the IT industry and never lost the acumen to put people first on everything.

Selma Snaider, PMP

By the time I managed Rosana, she worked as Customer Service Account Manager for some important Customers. With a superior governance and ownership she worked hand to hand with our customers on their Oracle portfolio adoption and future plans over the roadmap, committed with their success.

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Credentials

  • EQi 2.0 and EQ360 Certification
    Multi-Health Systems Inc. (MHS)
    May, 2020
    - Sep, 2024
  • Certificação Instrumento de Diagnóstico Myers Briggs Type Indicator - MBTI Step I and II
    Fellipelli Instrumentos de Diagnóstico e Desenvolvimento Organizacional
    Dec, 2019
    - Sep, 2024
  • Brain-Based Coaching Certificate
    NeuroLeadership Institute
    Aug, 2019
    - Sep, 2024
  • Certificação - Points of View Tools, Brazil
    Points of You®
    Jan, 2019
    - Sep, 2024
  • Retail Insights & Solutions (Gold)
    IBM
    May, 2016
    - Sep, 2024
  • Certificação - Points of View Tools,
    Points of You®

Experience

  • Tecnologia Única
    • Brazil
    • Software Development
    • 100 - 200 Employee
    • Business Development and Strategy Manager
      • Jun 2020 - Present

      Responsible for expanding services portfolio and organization alignment to support strategy Responsible for expanding services portfolio and organization alignment to support strategy

  • Central IT - Governança Corporativa
    • Private Sector Sales Executive
      • Oct 2018 - Jan 2019
  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Business Development Executive
      • Jul 2016 - Apr 2018

      Responsible for localizing IBM Commerce SaaS and Hosted offerings since pipeline generation, pre-sales and services support. In the last 06 months working in Critical Situation Management and Software Services Opportunities accross the IBM Customer Engagement Portfolio that comprehends Commerce, Marketing, Digital Customer Experience nd Supply Chain Integration in customer such Santander, Natura, Caixa Economica, Cielo, Nextel, among others.

    • Telco Business Development Manager
      • Jun 2016 - Mar 2017

      Working in the development of consulting services opportunities in Digital Transformation, as part of the global team, facilting the interlock of executives and leveraging global experiences to support long term deals in Brazil for TELCO customers meanly Telefonica Group. Reporting to Telco Consulting Services Director LA.

    • Retail Business Development Manager
      • Apr 2010 - Jun 2016

      Working in the development of retail strategic opportunities, as part of the global team, facilting the interlock of executives and leveraging global experiences, to support long term deals in Latin America for customers such as Grupo Pão de Açúcar, Carrefour, Walmart, Magazine Luiza, Boticário, Malwee, Ripley, Falabella, and others. Support retail portfolio development and training activities for sales and delivery teams. Reporting to Retail Executive Director LA

  • Oracle Brasil
    • Brazil
    • Information Technology & Services
    • 1 - 100 Employee
    • Telco Customer Service Manager
      • Jan 2007 - Apr 2010

      Customer Manager in charge of post-sales product support and services for Telefonica Group, oriented to customer satisfaction, working to solve trouble projects and product issues, and to generate new services sales opportunities. Reporting to Customer Relationship Director LA. Customer Manager in charge of post-sales product support and services for Telefonica Group, oriented to customer satisfaction, working to solve trouble projects and product issues, and to generate new services sales opportunities. Reporting to Customer Relationship Director LA.

  • HP
    • Azerbaijan
    • Online Media
    • Account Manager
      • May 2005 - Jan 2007

      Account Manager focused in new business development for non-HP customers, and in the retail segment. Also worked in sales of High-end Servers for telecommunications segment, working with Telefonica/Vivo. Reporting to MultiIndustry Sales Director and Hardware Sales Director. Account Manager focused in new business development for non-HP customers, and in the retail segment. Also worked in sales of High-end Servers for telecommunications segment, working with Telefonica/Vivo. Reporting to MultiIndustry Sales Director and Hardware Sales Director.

  • Oracle Brazil
    • Solution Architect Manager
      • May 2000 - Feb 2005

      Responsible for the development of Technology and Application Solutions, including products and services, for Corporate Accounts of the industry, services and retail sectors, working in partnership with the sales team in the strategy and customer relationship development. Reporting to MultiIndustry Sales Director. Development of demand generation offerings and marketing campaigns for the indirect sales model: Application Server and solutions for the retail market. Responsible for the development of Technology and Application Solutions, including products and services, for Corporate Accounts of the industry, services and retail sectors, working in partnership with the sales team in the strategy and customer relationship development. Reporting to MultiIndustry Sales Director. Development of demand generation offerings and marketing campaigns for the indirect sales model: Application Server and solutions for the retail market.

Education

  • Fundação Dom Cabral
    Master's degree, Business Administration and Management, General
    2002 - 2004
  • FIA - Fundação Instituto de Administração
    Master's degree, Retail Management
    2013 - 2013
  • Faculdades Associadas de São Paulo
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    1988 - 2002
  • Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP
    Technology, Data Processing and Data Processing Technology/Technician
    1984 - 1987

Community

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