Rosa Martha Pecero González

Customer Service Manager at Grupo PTI Celular S.A. de C.V.
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico, MX
Languages
  • Inglés -
  • Español -

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Credentials

  • Oficial de Cumplimiento para SOFIPOs
    IPROFI
    Jan, 2015
    - Oct, 2024
  • Coaching Ontológico
    Coofex / CoCrear
    Nov, 2014
    - Oct, 2024
  • Piloto de Ultraligeros
    Albatros Shipping EN · SP · PT
    Dec, 2008
    - Oct, 2024

Experience

    • Mexico
    • Telecommunications
    • 1 - 100 Employee
    • Customer Service Manager
      • Jun 2020 - Present

      * Customer Services management * Sales management * Operations management * Customer Services management * Sales management * Operations management

    • Mexico
    • Business Consulting and Services
    • 300 - 400 Employee
    • Project Manager
      • Aug 2019 - Jun 2020

      * Internal and external project coordinator of:Customer service areaOperations areaSales and Accounting area

    • Administrative Manager at Inluyamos Financiera, GINgroup WTC
      • Aug 2017 - Aug 2019

      * Project leader and development in charge of having the company initiate operations in Mexico as a SOFIPO (Sociedad Financiera Popular). This required to obtain all the necessary authorizations before the Government.* Direct management and control of these areas: Management, Finance and Compliance.* Responsible for coordinating these areas: Legal, Accounting and Operations* Creator of Financial Forecasts that led to a 40% expense reduction* Development, tracking and lead of the overall project and in charge of having all the documentation up to date and in order.* Attorney in Fact* Due diligence head and Project documentation lead* Account payables control Show less

    • Coordinator Manager
      • Sep 2015 - Aug 2017

      * Negotiator for gaining potential clients and investors * Control and payroll disbursement * Negotiator for gaining potential clients and investors * Control and payroll disbursement

    • Financial Services
    • 1 - 100 Employee
    • Operations Manager
      • Oct 2014 - Aug 2017

      * Attorney in Fact * Coordination of these areas Legal, Accounting, Operations and Management * Reports’ control to Comisión Nacional Bancaria y de Valores (CNBV), Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros (CONDUSEF) and FINE Servicios S.A. de C.V. * Creator of financial forecasts * CNBV fines saved for more than $600,000.00 MXN * Attorney in Fact * Coordination of these areas Legal, Accounting, Operations and Management * Reports’ control to Comisión Nacional Bancaria y de Valores (CNBV), Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros (CONDUSEF) and FINE Servicios S.A. de C.V. * Creator of financial forecasts * CNBV fines saved for more than $600,000.00 MXN

    • Logistic Control
      • Jan 2005 - Feb 2006

      * Inventory Management and control * Customer support * Inventory Management and control * Customer support

Education

  • Universidad Iberoamericana, Ciudad de México
    Contabilidad y finanzas
  • Universidad del Valle de México
    Comercio Internacional

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