Experience

GoodTemps

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Literacy Case Manager

  • Jan 2015 - Present

  ·Reporting to Literacy Coordinator ·Oversee Site of four (4) Literacy Team Members ·Review Cash Assistants’ (CA) Clients’ cases in New York City’s welfare recipient database (NYCWAY) to assess and address employment or educational barriers ·Generate and review for accuracy program calendar and training schedules ·Generate and review for accuracy CAs’ Pre Employability Plan (PRE-EP) and assist them in creating their goals toward becoming self reliant and marketable in the workforce ·Generate and maintain accurate case notes on services delivered and barriers addressed with client ·Maintain a case load of over 100 CA clients with educational barrier of no high school diploma or GED ·Achieving a 93% retention rate of employed clients through intervention and mentoring strategies such as periodic one on one meetings and job coaching ·Initiate and maintain contact with clients during training to ensure completion of training is accomplished and employment is obtained ·Assist clients with career development strategies to ensure employment retention Show less



Goodwill Industries of Greater New York and Northern New Jersey

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Retention Specialist

  • Oct 2007 - Dec 2014

  ·Reporting to Employment Coordinator ·Supervise a staff of six (6) Retention Unit Post Employment Case Managers ·Review Cash Assistants’ (CA) Clients’ cases in New York City’s welfare recipient database (NYCWAY) to assess and address employment barriers or employment retention issues ·Generate and review for accuracy Employment Notices ( FIA-3A) of employed CA customers ·Generate and review for accuracy CAs’ Job Retention and Career Plan (JRCP) and assist them in creating their personal budgets ·Generate and maintain accurate case notes on services delivered to clients ·Maintain a case load of over 250 employed CA clients ·Achieving a 93% retention rate of employed clients through intervention and encouragement strategies such as periodic one and meetings ·Obtain required documentation to provide the billing department for billing of delivered services ·Initiate and maintain contact with employed customers to ensure employment retention barriers are resolved ·Assist clients with career development strategies to ensure employment retention Show less



GoodTemps

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Accounting Office Coordinator and Executive Assistant

  • Feb 2001 - Oct 2007

  ·Reported to Corporate Controller and Chief Financial Officer ·Assisted in the administrative preparation of annual financial statement for audit ·Issued purchase orders for agency and monitored the department’s budget for cost-effective spending ·Maintained inventory of office supplies for the on and off-site offices in the NYC area ·Reviewed all approved purchase orders against invoices to ensure accuracy for payment processing ·Ordered supplies sort and dispatch incoming mail, faxes, messengers, and UPS ·Prepared Vocational and Educational Services for Individuals with Disabilities (VESID) vouchers for payment claims · Processed department’s petty cash reports and weekly timesheets; distribute payroll checks; prepared daily bank deposits; distributed metro cards to staffs; arranged and coordinated executive and department’s staff meetings; recorded meeting minutes; greeted visitors: maintained department’s activity calendars; screened calls and mail; maintained vendors’ and employees’ database for mailing and communication purpose for CFO, Controller, Payable Manager, Accounting Manager and Fiscal Department; handled travel arrangements for executives Show less