Business & Sales Support

• Jul 2022 - Present

Guest Service Representative

• Oct 2021 - Aug 2022

Demonstrated exceptional customer service by greeting guests, responding to inquiries, and providing information in an attentive and courteous manner. Performed daily tasks including gift card sales, daily transaction summaries, email correspondence, and assistance with wheel-chair rentals. Utilized effective communication and organizational skills to ensure customer engagement and satisfaction. Demonstrated exceptional customer service by greeting guests, responding to inquiries, and providing information in an attentive and courteous manner. Performed daily tasks including gift card sales, daily transaction summaries, email correspondence, and assistance with wheel-chair rentals. Utilized effective communication and organizational skills to ensure customer engagement and satisfaction.

Early Childhood Assistant - Summer Staff

• Jul 2021 - Sep 2021

Assisted classroom lead with the supervision and care of young children. Encouraged and supported students through hands-on, play based learning opportunities. Facilitated outdoor learning experiences and the involvement of nature as much as possible. Implemented the appropriate policies, regulations, and procedures to ensure the health and safety of the children at all times. Assisted classroom lead with the supervision and care of young children. Encouraged and supported students through hands-on, play based learning opportunities. Facilitated outdoor learning experiences and the involvement of nature as much as possible. Implemented the appropriate policies, regulations, and procedures to ensure the health and safety of the children at all times.

Brand Ambassador

• Jul 2019 - Jan 2021

Effectively applied the ‘customer-first’ selling standards in order to deliver a positive customer experience, achieve daily sales goals, and support fellow employees. Maintained a neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment was safe and presentable for employees and customers. Maximized sales by delivering efficient, friendly, and knowledgeable service through customer engagement, suggestive selling, and collaboration. Show less

Early Childhood Assistant

• Feb 2019 - Nov 2019

Assisted classroom lead with the supervision and care of young children. Observed and documented student behaviours, interventions, and outcomes to support optimal learning and development in the classroom. Organized activities and prepared instructional materials for groups and one-on-one use in reference to the established curriculum. Collaborated with parents and other professionals to implement hands-on and play-based learning opportunities. Assisted classroom lead with the supervision and care of young children. Observed and documented student behaviours, interventions, and outcomes to support optimal learning and development in the classroom. Organized activities and prepared instructional materials for groups and one-on-one use in reference to the established curriculum. Collaborated with parents and other professionals to implement hands-on and play-based learning opportunities.

Cashier

• Jul 2016 - Nov 2018

Demonstrated effective communication, collaboration, and customer service skills. Supported customers with the completion of purchases by scanning goods, accepting cash, cheque, and card payments, and issuing receipts and refunds using a POS terminal. Resolved customer concerns and ensured satisfaction after each transaction. Mentored new hires and provided support regarding POS system operation, customer service strategies, and sales goals. Demonstrated effective communication, collaboration, and customer service skills. Supported customers with the completion of purchases by scanning goods, accepting cash, cheque, and card payments, and issuing receipts and refunds using a POS terminal. Resolved customer concerns and ensured satisfaction after each transaction. Mentored new hires and provided support regarding POS system operation, customer service strategies, and sales goals.