Experience

James Perse Enterprises

• Retail Apparel and Fashion
• 100 - 200 Employee

• Research And Development Associate

  • Apr 2022 - Present

  Marina del Rey, California, United States

• Administrative Assistant | JBC Staffing

  • Nov 2021 - Apr 2022

  Malibu, California, United States



FARFETCH

• United Kingdom
• Software Development
• 700 & Above Employee

• Customer Service Advisor

  • Apr 2021 - Aug 2021

  Los Angeles, California, United States • Provided seamless luxury e-commerce shopping experience through creative problem-solving techniques, excellent follow-up skills, proper organization, and product, service, and business model knowledge. • Worked directly with internal operations teams through CRM platform to resolve order discrepancies, customs clearance delays, cancellations, and returns. • Managed communications between partner brands and customers to ensure timely order fulfillment, problem resolution, and customer… Show more • Provided seamless luxury e-commerce shopping experience through creative problem-solving techniques, excellent follow-up skills, proper organization, and product, service, and business model knowledge. • Worked directly with internal operations teams through CRM platform to resolve order discrepancies, customs clearance delays, cancellations, and returns. • Managed communications between partner brands and customers to ensure timely order fulfillment, problem resolution, and customer retention and loyalty. • Maintained composure and professionalism in time-sensitive and fast-paced environment. Show less



Pageo Lavender Farm

• Day-Of Wedding Coordinator

  • Aug 2019 - Aug 2020

  Turlock, California, United States • Developed thorough client questionnaires using Google Forms to understand client goals and bring vision to life. • Successfully adapted to unforeseen issues through creative problem-solving approaches. • Seamlessly coordinated events with over 200 guests by leading execution of activities and collaborating, delegating, and communicating with vendors. • Established good rapport with clients and vendors.



Stanislaus County Assessor

• Receptionist/Administrative Clerk

  • Jul 2013 - Aug 2020

  Modesto, California, United States • Conducted research, prepared, and proofread hundreds of appraisal documents and maintained a yearly 93% approval rate. • Greeted an average of 25 in-office customers a day, gathered essential information, and efficiently directed them to appropriate department. • Helped oversee, coordinate, and promote annual interdepartmental salsa contest by drafting announcements, flyers, and content emails, leading to office-wide participation. • Assisted administrative staff with general office… Show more • Conducted research, prepared, and proofread hundreds of appraisal documents and maintained a yearly 93% approval rate. • Greeted an average of 25 in-office customers a day, gathered essential information, and efficiently directed them to appropriate department. • Helped oversee, coordinate, and promote annual interdepartmental salsa contest by drafting announcements, flyers, and content emails, leading to office-wide participation. • Assisted administrative staff with general office work overflow through proper organization and prioritization. Show less