Experience

Marketplacer

• Australia
• Software Development
• 1 - 100 Employee

• Enterprise Sales Executive

  • Jul 2020 - Present

  Gold Coast, Queensland, Australia Marketplacer is a SaaS platform provider of the world's leading Marketplace platform. Operating in 10 countries and supported by more than 10 years experience in building and operating marketplaces, Marketplacer provides industry leading expertise, together with best-in-class technology to enable businesses to create a fully scaleable, successful marketplace. In my role as Enterprise Sales Executive, I am responsible for working with Enterprise businesses and Retailers in the ANZ… Show more Marketplacer is a SaaS platform provider of the world's leading Marketplace platform. Operating in 10 countries and supported by more than 10 years experience in building and operating marketplaces, Marketplacer provides industry leading expertise, together with best-in-class technology to enable businesses to create a fully scaleable, successful marketplace. In my role as Enterprise Sales Executive, I am responsible for working with Enterprise businesses and Retailers in the ANZ territory, to consider, strategise, solution and implement an integrated marketplace strategy and solution within their business. I also work closely with our growing ecosystem of SI, platform and solution partners to enable this strategy, and ensure optimal delivery. The partnerships I work on come in many shapes and sizes with different goals and objectives, and our solution and partnership are often adopted and enabled in various ways aligning with these strategic, financial and operational business goals. Sometimes it may be large, established eCommerce retailers with legacy systems and engrained processes, other times it can be large enterprise businesses with no eCommerce at all, looking to adopt eCommerce via Marketplacer for the first time as a growth lever in their business. Often it can also be small-medium businesses who are hungry for scale and growth, with a progressive and digitally savvy approach, looking to further accelerate that growth and optimisation through a marketplace approach. To put it simply, we are a flexible technology and solution partner that enables an optimal retail and/or growth strategy. We derisk decision making, accelerate range and sales and growth, and create operational efficiencies. A supportive and consultative partnership that has extremely positive outcomes when executed in the right way. Show less



eBay Australia

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Manager, Strategic Partnerships

  • Feb 2019 - Jul 2020

  Sydney, Australia • Responsible for hunting and launching the top tier of enterprise retailers onto the eBay platform, whilst also managing 2 sales functions – SMB Acquisition & Program Specialists, team of 10 people • Manage acquisition operational planning including forecasting, pipeline management, scaling programs and go-to-market • Building complex business cases and custom partnership strategies to sell the eBay proposition to the largest retailers in Australia • Negotiate and navigate commercial… Show more • Responsible for hunting and launching the top tier of enterprise retailers onto the eBay platform, whilst also managing 2 sales functions – SMB Acquisition & Program Specialists, team of 10 people • Manage acquisition operational planning including forecasting, pipeline management, scaling programs and go-to-market • Building complex business cases and custom partnership strategies to sell the eBay proposition to the largest retailers in Australia • Negotiate and navigate commercial contracts and legal discussions • Report on sales activity and accurate forecasting to senior sales management • Key acquisitions: Adidas, Nespresso, Dyson, L’Oreal, CUB • Set & manage targets, budgets and performance financials • eBay Critical Talent Award 2018

• Strategic Partnerships Manager, Retailer Growth

  • Aug 2015 - Jan 2019

  Sydney, Australia • Responsible for the engagement, acquisition & end to end integration of identified priority large retailers onto the eBay marketplace • Project managing complex technical integration projects • Establishing relationships with multiple senior stakeholders up to C-level • Work closely with the Category Growth team to drive incremental revenue and marketing contribution of onboarded accounts • Onboarded over 80 Enterprise retailers to the platform, and consistently achieved between… Show more • Responsible for the engagement, acquisition & end to end integration of identified priority large retailers onto the eBay marketplace • Project managing complex technical integration projects • Establishing relationships with multiple senior stakeholders up to C-level • Work closely with the Category Growth team to drive incremental revenue and marketing contribution of onboarded accounts • Onboarded over 80 Enterprise retailers to the platform, and consistently achieved between 123% - 128% to target



Luxottica

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Ecommerce Executive

  • Jan 2014 - Aug 2015

  - Product Range Strategy & Management - Management of the NZ SGH eCommerce Site Launch project in Q2 - New Channel Strategy & Management (Revenue driving channels outside of the core site: MYER, Endless Aisles integration into stores and ongoing management as a revenue driver/customer experience enhancement tool, Westfield, NZ ecommerce Channel management, Identification of other new channel opportunities) - On-site User Experience Enhancements through product, site tooling and other… Show more - Product Range Strategy & Management - Management of the NZ SGH eCommerce Site Launch project in Q2 - New Channel Strategy & Management (Revenue driving channels outside of the core site: MYER, Endless Aisles integration into stores and ongoing management as a revenue driver/customer experience enhancement tool, Westfield, NZ ecommerce Channel management, Identification of other new channel opportunities) - On-site User Experience Enhancements through product, site tooling and other UEx opportunities - Operational and Technical site support and management (Main focuses: Partnering with our technical support team in the U.S. (Rosetta) and our internal SAP and I.T. teams to support the operations of the site, as well as optimize the integrations & end to end processes; ongoing data and technical troubleshooting, data integrity and optimisation, and ad hoc functional support) - Ongoing identification and communication of means to improve the efficiencies of the ecommerce division within the overall Luxottica business - Reporting and Analysis - Working with other ecommerce markets globally to optimise the overall performance of the AU ecommerce business

• Digital & Ecommerce Coordinator

  • Jul 2013 - Dec 2013

  Macquarie Park, Sydney GENERAL OVERVIEW OF ROLE: Play an integral role in the day to day running of the Sunglass Hut eCommerce business by managing the digital marketing planning and execution, product content production and publishing, providing reporting and analysis and through administrative support. PRIMARY ACCOUNTABILITIES: 1. SGH eCommerce site launch - Assist ecommerce Manager with the successful launch of eCommerce for SGH site in September 2013 2. Planning and Execution of on site… Show more GENERAL OVERVIEW OF ROLE: Play an integral role in the day to day running of the Sunglass Hut eCommerce business by managing the digital marketing planning and execution, product content production and publishing, providing reporting and analysis and through administrative support. PRIMARY ACCOUNTABILITIES: 1. SGH eCommerce site launch - Assist ecommerce Manager with the successful launch of eCommerce for SGH site in September 2013 2. Planning and Execution of on site marketing in line with the broader business marketing calendar - eComm Marketing calendars completed to agreed timeframes - Site marketing content approved within agreed timeframes - eCommerce marketing aligned with broader business marketing - Campaigns executed within agreed timeframes 3. Reporting and analysis to consisitently optimise the customer experience on the site - Daily, weekly and monthly report preparation, analysis and presentation 4. Oversee the product pubilsing on site including sample procurement, photography agency management, product descriptions etc - All products published as per established guidelines to agreed standard - Maintenance and management of the eComm product catalogue and new quarter range sheets - Data Integrity maintenance and active site auditing - Preparation and coordination of product-related information for eCommerce digital campaigns 5. General eCommerce operational activities such as assisting with customer enquiries, site testing, and other 6. Administration - Manage website maintenance with web development agency. - Manage the marketing budget and assist with maintaining eCommerce budget with the eCommerce Manager. - Create and track POs and Invoices 7. Initiatives to improve the operational efficiencies of the eCommerce business - Ongoing identification of means to improve the efficiencies of the eCommerce



General Pants Co.

• Australia
• Retail
• 200 - 300 Employee

• Retail Operations Planner

  • Sep 2011 - Jul 2013

  Breadth of Experience & Skills: As National Retail Operations Planner I worked with the National Sales & Operations manager to coordinate and manage the operation, communica­tion, management and sales performance of 46 stores nationwide and their team members. Additionally I played a critical role in supporting the GP Head of Departments and Executive team with company wide projects and initiatives, by coordinating and managing the execution of these to achieve agreed strategic priorities… Show more Breadth of Experience & Skills: As National Retail Operations Planner I worked with the National Sales & Operations manager to coordinate and manage the operation, communica­tion, management and sales performance of 46 stores nationwide and their team members. Additionally I played a critical role in supporting the GP Head of Departments and Executive team with company wide projects and initiatives, by coordinating and managing the execution of these to achieve agreed strategic priorities and objectives,in an efficient and effective manner. Specific responsibilities of this position include: • Manage and support the daily functioning and operations of 46 existing stores, as well as coordinating all new store openings, refits and closures • Coordinate the communication, execution and management of any in-store activity to ensure all stores achieve the desired outcome successfully. Eg.Sales, promotions, campaigns, stock management, new brand launches & initiatives, sales drivers, incentives and any other ad hoc in-store activity. • Liase with all departments to create, manage, and communicate business critical information to the relevant peple, ensuring everyone is informed and1 functioning within the business efficiently • Generate and communicate relevant reporting, figures and findings to relative departments, allowing for accurate analysis of our current position and for informed decisions to be made on the implementation of new business initiatives *Build, maintain, manage constructive and effective relationships with all internal/external partners ensuring the GP brand is upheld. Brief Summary My main responsibility is to support the Visual Merchandising I Retail Operations Management team and wider business through the creation, communication, coordination and planning of VM/Retail Operations initiatives that support the brand, strategies & financial targets of the business.

• Front Office Assistant

  • Aug 2010 - Aug 2011

  Breadth of Experience & Skills: • Customer service- as the "face of General Pants" I was the first point of contact for all store staff, suppliers, external stakeholders and customers • Managed the day to day duties of the Front Office - supporting 46 stores, the CEO, GM and 100 Head Office employees with their daily operational needs and requirements • Assisting the Operations, Marketing, Buying and HR departments regularly with work within their department and any projects or events… Show more Breadth of Experience & Skills: • Customer service- as the "face of General Pants" I was the first point of contact for all store staff, suppliers, external stakeholders and customers • Managed the day to day duties of the Front Office - supporting 46 stores, the CEO, GM and 100 Head Office employees with their daily operational needs and requirements • Assisting the Operations, Marketing, Buying and HR departments regularly with work within their department and any projects or events they required assistance with • Coordinating logistics requirements for all items being dispatched from Head Office to stores, and managing all other incoming/outgoing packages • Invoicing, minor budget management and implementation of cost effective solutions to the companies daily processes • Communication/People skills- Constantly communicating to store staff, head office, suppliers, and external stakeholders, therefore requiring strong interpersonal and communication skills, with an ease and ability to form and maintain strong relationships. • Training & Management of new Front Office Assistants- required to train all new assistants to perform their daily tasks to the expected standard, and to understand their role within the business and the value it brings to the functioning and efficiency of the business. Brief Summary: At General Pants I worked in the front office managing all administration and operational tasks for stores and the head office. Once a week I also helped out with the marketing and online department, working on an online competitor research project and gaining as much knowledge as I could during my involvement. During my time in this role I fine tuned my communication and interpersonal skills, acquired fantastic time management and organisation abilities, and always endeavoured to bring the best possible results with a smile on my face!



Bauer Media Group – Australia

• Australia
• Book and Periodical Publishing
• 700 & Above Employee

• Fashion Intern - GRAZIA MAGAZINE

  • Mar 2010 - Aug 2010

  - Accepting in and sending out items of clothing for photo shoots - Picking up and dropping off deliveries to stores/stylists - Organising couriers - Answering phones - Assisting stylists to set up for shoots - Assist photographers with flat lay shots - General administration tasks I completed an internship at Grazia Magazine/ACP Magazines in Sydney 2 days a week whilst working in store at General Pants. The reason I pursued this was because of my strong passion for… Show more - Accepting in and sending out items of clothing for photo shoots - Picking up and dropping off deliveries to stores/stylists - Organising couriers - Answering phones - Assisting stylists to set up for shoots - Assist photographers with flat lay shots - General administration tasks I completed an internship at Grazia Magazine/ACP Magazines in Sydney 2 days a week whilst working in store at General Pants. The reason I pursued this was because of my strong passion for fashion, and it was also a great way to gain exposure and experience within the fashion industry, allowing me to see how i could merge my career prospects and qualifications, with my absolute love for fashion and events. Show less