Experience

BBD

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• Senior BA / Project Manager

  • Jul 2022 - Present



FlowCentric Technologies (Pty) Ltd

• South Africa
• Software Development
• 1 - 100 Employee

• System Analyst

  • Feb 2018 - Jul 2022

  Acts as the liaison between the organisation and its clients, and is responsible for the day-to-day management of particular client accounts. First line system support to clients. Manage and participate in Operational Meetings and reporting Manage all client project scope changes. Direct support to developers to clarify client requirements. Manage and participate in tasks through each of the key areas of the SDLC, including classification, prioritisation, business requirements, design, testing, user training and deployments System and system environment administration, release management and configuration General System, Process and Client Communication Identify and implement opportunities to improve service quality, accuracy, compliance and productivity. Show less



Signify Software

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Business Analyst

  • Oct 2013 - Jan 2018

  Current employment: Signify Software; a complete Human Resource Management solution that also includes Performance Management and Learning Management (LMS). I am a Senior Business Analyst responsible for several client accounts, new implementations, mentoring and managing small projects. For the last 15 years I’ve been involved with Software Development on Windows Platforms. I have extensive knowledge of MS SQL, VBScript, Crystal Reports, SSRS, BI and starter knowledge in .net. I’ve been involved in developing and maintaining Payroll and HR solutions for several industries utilizing several software platforms. I have excellent people skills and am proficient in both Afrikaans and English. I am able to assess a situation quickly and effectively communicate an accurate solution to all parties involved so that all can come to a common understanding of the proposed solution. Proficient in troubleshooting techniques and problem diagnoses. Analysis of business requirements and coming up with the best possible solutions. Job Description / Responcibilities • Facilitate workshops with clients to obtain business requirements in the HR and Learning Management environment. • Evaluate Business requirements and provide the best possible solutions • Do basic project management and manage own work related to a project plan and those of team members assigned to my projects placing strict emphasis on timelines according to SLA’s • System design and specification thereof. • Develop prototype models. • Document Management: Specifications and Statements of work. • Manage time according to SLA's. • Presentations for new or enhanced solutions • System testing before live deployments • Provide after Implementation support • User Training on system functionality • Mentoring Data Analysts • Ensuring client satisfaction. Show less



Symplexity

• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Consultant

  • Feb 2002 - Sep 2013

  Job Description / Responcibilities • Build, deploy and maintain custom Payroll and HR Solutions utilizing the Symplexity framework • Evaluate Business requirements and provide the best possible solutions • Do basic project management and manage own work related to a project plan and milestones • Configure, develop & test solutions • Document Management: Specifications and Statements of work. • Follow strict Change Control Processes according to ISO standards • Manage time according to SLA. • Presentations for new or enhanced solutions • Facilitation of Client workshops/Client Acceptance Testing • Provide after Implementation support Show less



Anglo American

• United Kingdom
• Mining
• 700 & Above Employee

• Functional Consultant

  • Jan 1999 - Jan 2002

  Job Description / Responcibilities • Support HR, Payroll and Time and Attendance systems • Evaluate Business requirements and provide the best possible solutions • Tax Year end reconciliations • Time System Implementation and Shift Pattern Set up • User Training on Crystal Reports • Payroll System Installation – Development and Implementation of new Report Functionality Job Description / Responcibilities • Support HR, Payroll and Time and Attendance systems • Evaluate Business requirements and provide the best possible solutions • Tax Year end reconciliations • Time System Implementation and Shift Pattern Set up • User Training on Crystal Reports • Payroll System Installation – Development and Implementation of new Report Functionality



Q-Data Dynamique

• Functional Consultant

  • Jul 1998 - Dec 1998

  Job Description / Responcibilities • Support HR, Payroll systems • Report Development utilizing Q-Pac platform • Calculation set up • Evaluate Business requirements and provide the best possible solutions • Tax Year end reconciliations • Client supported: Ingwe Coal Corporation Job Description / Responcibilities • Support HR, Payroll systems • Report Development utilizing Q-Pac platform • Calculation set up • Evaluate Business requirements and provide the best possible solutions • Tax Year end reconciliations • Client supported: Ingwe Coal Corporation